Cover Image

Invoking Digital Reference: Creation and Implementation

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Main Authors:	Johnson, Wendell, Burke, Adam
Format:	Recurso educativo Open Access
Language:	en
Published:	2003
Subjects:	Information Needs Reference Services Library Services Synchronous Communication Library Automation Library Development Institutional Evaluation Formative Evaluation
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Community Libraries: The Concept and its Application--with Particular Reference to a South African Community Library System.
by: Mostert, B. J.
Published: (1998)

Evaluating a Chat Reference Service at the University of South Alabama's Baugh Biomedical Library
by: Clanton, Clista C., et al.
Published: (2006)

Are We There Yet? Evaluating Library Collections, Reference Services, Programs, and Personnel.
by: Robbins-Carter, Jane, et al.
Published: (1985)

Learning Our Limits: The Science Libraries at Duke University Retreat to Respond To Our Changing Environment.
by: Langley, Anne, et al.
Published: (1999)

Use of InfoTrac in a University Library.
by: Beltran, Ann Bristow
Published: (1986)

Focusing on Quality Reference Service.
by: Bicknell, Tracy
Published: (1994)

Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services
by: Mungin, Michael
Published: (2017)

Machine Readable Bibliographic Records: Criteria and Creation.
by: Bregzis, Ritvars
Published: (1970)

Do Questions Count? How to Evaluate Reference Service to Children and Young Adults.
by: Hogan, Patricia M.
Published: (1986)

Microcomputers as Innovation: Policies for Implementation in Libraries and Information Services.
by: Burton, Paul
Published: (1987)

Ensuring Quality Reference Desk Service: The Introduction of a Peer Process.
by: Kleiner, Jane P.
Published: (1991)

Five PC-based Expert Systems for Business Reference: An Evaluation.
by: Vedder, Richard G., et al.
Published: (1989)

Institute on Developing Dynamic Public Library Services Responsive to Community Needs. Final Narrative Report.
by: Minor, Barbara B., Comp.
Published: (1976)

Report of the Citizens Task Force for the Library to the Mayor and the City Council of the City of Saint Paul.
Published: (1981)

Academic Library Reference Services.
by: Batt, Fred
Published: (1986)

Community Needs Assessment for Public Library Services. A Working Paper of the Utah Public Library Institute for Training.
by: Ward, Chip
Published: (1990)

Training Reference "Cross Trainees" by Committee: A Practical Solution.
by: Stephenson, Nina K.
Published: (1995)

Evaluating the Reference Interview: A Theoretical Discussion of the Desirability and Achievability of Evaluation.
by: Smith, Lisa L.
Published: (1991)

User Evaluation: Summary of the Methodologies and Results for the Alexandria Digital Library, University of California at Santa Barbara.
by: Hill, Linda L., et al.
Published: (1997)

Effective and Responsive Needs Assessment.
by: Gardner, Bob, et al.
Published: (2002)

Evaluation of the University of Minnesota Libraries Reference Department Telephone Information Service. Pilot Study.
by: King, Geraldine B., et al.
Published: (1973)

Before the Looking-Glass: A Method to Obtain Self-Evaluation of Roles In a Library Reference Service
by: Reeves, Edward B., et al.
Published: (1977)

Roles of the Head of Reference: From the 1990s to the 21st Century.
by: Nofsinger, Mary M., et al.
Published: (1994)

An Unexpected Ally: Using Microsoft's SharePoint to Create a Departmental Intranet
by: Dahl, David
Published: (2010)

Using Instant Messaging for Online Reference Service
by: Forster, Shirley
Published: (2006)

Information Desk: Testing a Prescribed Model in the Local Environment.
by: Dickinson, Dennis W., et al.
Published: (1978)

Reference Service in Columbian University Libraries
by: Freiband, Susan J.
Published: (1978)

The Role of Virtual Reference in Library Web Site Design: A Qualitative Source for Usage Data
by: Powers, Amanda Clay, et al.
Published: (2011)

Is the Medium the Message? Examining Transactions Conducted via Text in Comparison with Traditional Virtual Reference Methods
by: Mawhinney, Tara, et al.
Published: (2019)

Information Needs Assessment of Rural Groups for Library Program Development.
by: Barron, Daniel, et al.
Published: (1979)

Quantitative Study of the Value of Research Libraries: A Foundation for the Evaluation of Digital Libraries.
by: Kantor, Paul B., et al.
Published: (1999)

Ensuring Quality in a Virtual Reference Environment
by: Barbier, Pat, et al.
Published: (2004)

Choosing the Right Free IM Providers and Clients for Your Library
by: Izenstark, Amanda K.
Published: (2009)

From a Distance: Robust Reference Service via Instant Messaging
by: Meulemans, Yvonne Nalani, et al.
Published: (2010)

Research in Library Reference/Information Service.
by: Lynch, Mary Jo
Published: (1983)

Linking Informational Needs. Massachusetts Long Range Program for Library Development. [1979-1982 Supplements].
Published: (1982)

Reference Transaction and End Product as Viewed by the Patron.
by: Vathis, Alma Christine
Published: (1983)

The Future of Reference and Information Service in the Public Library.
by: Childers, Thomas
Published: (1978)

The Viability of Live Online Reference: An Assessment
by: Horowitz, Lisa R., et al.
Published: (2005)

Evaluating Digital Libraries: A Longitudinal and Multifaceted View.
by: Marchionini, Gary
Published: (2000)