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Ensuring Quality in a Virtual Reference Environment

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Barbier, Pat, Ward, Joyce
Format:	Recurso educativo Open Access
Language:	en
Published:	2004
Subjects:	Library Services Reference Services Electronic Libraries Synchronous Communication Best Practices Quality Control Surveys Public Libraries
Online Access:	Acceder al recurso
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