Cancelled Requests: A Study of Interlibrary Lending
Fuente:
ERIC Institute of Education Sciences
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2008
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| _version_ | 1867180964015243264 |
|---|---|
| author | Gibson, Tess |
| author_facet | Gibson, Tess Gibson, Tess |
| collection | Education Resources Information Center |
| contents | Cancelled Requests: A Study of Interlibrary Lending Gibson, Tess Library Services Library Networks Library Administration Library Policy Library Research Academic Libraries Shared Resources and Services Improvement Programs Audits (Verification) Access to Information Interlibrary lending is often overlooked when resource-sharing operations are evaluated. The relevant literature shows a lack of current lending studies. It can be difficult to convince administrators that lending should be considered to be as important as borrowing in spite of the fact that one cannot operate without the other. 26,800 cancelled lending transactions were studied in order to determine the fill rate. Of these, 7068 cancelled transactions were further examined to determine the reasons for cancellation. Twelve percent of cancellations were actually on campus but had not been found. Many factors affect whether or not an item is found at a given time, including consortial obligations, staffing levels, and staff training. By changing or re-emphasizing retrieval methods and verification techniques, lending fill rates can be improved. (Contains 9 notes.) |
| format | Recurso educativo Open Access |
| id | eric_EJ843659 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2008 |
| record_format | eric |
| spellingShingle | Cancelled Requests: A Study of Interlibrary Lending Gibson, Tess Library Services Library Networks Library Administration Library Policy Library Research Academic Libraries Shared Resources and Services Improvement Programs Audits (Verification) Access to Information Cancelled Requests: A Study of Interlibrary Lending Gibson, Tess Library Services Library Networks Library Administration Library Policy Library Research Academic Libraries Shared Resources and Services Improvement Programs Audits (Verification) Access to Information Interlibrary lending is often overlooked when resource-sharing operations are evaluated. The relevant literature shows a lack of current lending studies. It can be difficult to convince administrators that lending should be considered to be as important as borrowing in spite of the fact that one cannot operate without the other. 26,800 cancelled lending transactions were studied in order to determine the fill rate. Of these, 7068 cancelled transactions were further examined to determine the reasons for cancellation. Twelve percent of cancellations were actually on campus but had not been found. Many factors affect whether or not an item is found at a given time, including consortial obligations, staffing levels, and staff training. By changing or re-emphasizing retrieval methods and verification techniques, lending fill rates can be improved. (Contains 9 notes.) |
| title | Cancelled Requests: A Study of Interlibrary Lending |
| topic | Library Services Library Networks Library Administration Library Policy Library Research Academic Libraries Shared Resources and Services Improvement Programs Audits (Verification) Access to Information |
| url | https://eric.ed.gov/?id=EJ843659 |