Cita APA (7a ed.)

Liu, R., & Allmang, N. (2008). Assessing Customer Satisfaction at the NIST Research Library: Essential Tool for Future Planning.

Cita Chicago Style (17a ed.)

Liu, Rosa, y Nancy Allmang. Assessing Customer Satisfaction at the NIST Research Library: Essential Tool for Future Planning. 2008.

Cita MLA (9a ed.)

Liu, Rosa, y Nancy Allmang. Assessing Customer Satisfaction at the NIST Research Library: Essential Tool for Future Planning. 2008.