APA (7th ed.) Citation

Shaw, K., & Spink, A. (2009). University Library Virtual Reference Services: Best Practices and Continuous Improvement.

Chicago Style (17th ed.) Citation

Shaw, Kate, and Amanda Spink. University Library Virtual Reference Services: Best Practices and Continuous Improvement. 2009.

MLA (9th ed.) Citation

Shaw, Kate, and Amanda Spink. University Library Virtual Reference Services: Best Practices and Continuous Improvement. 2009.

Warning: These citations may not always be 100% accurate.