:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Authors:	Shaw, Kate, Spink, Amanda
Format:	Recurso educativo Open Access
Language:	en
Published:	2009
Subjects:	Research Libraries Reference Services Best Practices Academic Libraries Library Development Library Research Total Quality Management Asynchronous Communication Computer Mediated Communication Synchronous Communication Library Networks Foreign Countries
Online Access:	https://eric.ed.gov/?id=EJ860835
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

A Survey of Technology Used to Conduct Virtual Research Consultations in Academic Libraries
by: Maddox, Jennifer, et al.
Published: (2019)

Application of WeChat in University Libraries in China
by: Xi, Qingkui, et al.
Published: (2017)

Visualizing Synchronous Virtual Reference Service in Chandigarh Region Innovation and Knowledge Cluster (CRIKC) Institutions in India: Librarians' Perception
by: Sinhababu, A., et al.
Published: (2023)

Is the Medium the Message? Examining Transactions Conducted via Text in Comparison with Traditional Virtual Reference Methods
by: Mawhinney, Tara, et al.
Published: (2019)

Ask Me Anything!: Reaching out to Online Students in Higher Education through Librarian-Led Virtual Office Hours
by: Rempel, Jennifer
Published: (2019)

Ensuring Quality in a Virtual Reference Environment
by: Barbier, Pat, et al.
Published: (2004)

Evolution of Research Support Services at an Academic Library: Specialist Knowledge Linked by Core Infrastructure
by: Brown, Sarah, et al.
Published: (2018)

Virtual Reference at a Global University: An Analysis of Patron and Question Type
by: Rawson, Joseph, et al.
Published: (2013)

Dialogue Time: Synchronous versus Asynchronous Online Discussions
by: Glenn Gordon Smith, et al.
Published: (2026)

Work Related WhatsApp Groups as Knowledge Sharing Platforms among Librarians in Selected Federal Universities in Nigeria
by: Adomi, Esharenana E., et al.
Published: (2019)

Globetrotting Students and Faculty: Adapting Library Instruction to Global Sites
by: Solis, Eimmy, et al.
Published: (2017)

Student and Instructor Perceptions of Virtual Library Instruction Sessions
by: Bennett, Jessica L.
Published: (2022)

Definitely NOT Alone! Online Resources and Websites Help Keep School Librarians Connected
by: Church, Audrey P.
Published: (2011)

Virtual Reference Service in Academic Libraries in West Africa
by: Sekyere, Kwabena
Published: (2011)

Intentional Librarian-Student Interactions during COVID-19: A Clear Bridge to Developing First-Year Student Information Literacy Skills
by: Dalal, Heather A., et al.
Published: (2022)

The Role of Virtual Reference in Library Web Site Design: A Qualitative Source for Usage Data
by: Powers, Amanda Clay, et al.
Published: (2011)

A Usability Evaluation of Academic Virtual Reference Services
by: Chow, Anthony S., et al.
Published: (2014)

Work-Integrated Learning in Managers' Cooperative Work Practices
by: Niki Chatzipanagiotou, et al.
Published: (2025)

Student Preferences for Reference Services at a Remote Biological Station Library
by: Thomas Gerrish, et al.
Published: (2023)

The Embedded Librarian Online or Face-to-Face: American University's Experiences
by: Matos, Michael A., et al.
Published: (2010)

Ask Here PA: Large-Scale Synchronous Virtual Reference for Pennsylvania
by: Mariner, Vince
Published: (2008)

Effectiveness of Asynchronous Reference Services for Distance Learning Students within Florida's Community College System
by: Profeta, Patricia C.
Published: (2007)

Choosing the Right Free IM Providers and Clients for Your Library
by: Izenstark, Amanda K.
Published: (2009)

The Role of Synchronous Virtual Reference in Teaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts
by: Passonneau, Sarah, et al.
Published: (2011)

Using Instant Messaging for Online Reference Service
by: Forster, Shirley
Published: (2006)

Why Some Students Continue to Value Individual, Face-to- Face Research Consultations in a Technology-Rich World
by: Magi, Trina J., et al.
Published: (2013)

Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services
by: Tobias, Christine, et al.
Published: (2015)

Beyond the Reference Desk: A Study on the Effectiveness of Low-Cost Distance Library Services at California State University San Marcos
by: Olivas, Antonia P., et al.
Published: (2013)

Evaluating a Chat Reference Service at the University of South Alabama's Baugh Biomedical Library
by: Clanton, Clista C., et al.
Published: (2006)

Requisite Information and Communication Technology Skills and Knowledge for Fostering Embedded Librarianship Practices in Tanzania
by: Carren Mushi, et al.
Published: (2024)

Extended Reference Service in the Electronic Environment.
by: Kisby, Cynthia, et al.
Published: (1999)

Reflection and Analysis of Implementing a Free Asynchronous MOOC to Build Competence in Biomedical Research Data Management
by: Goldman, Julie, et al.
Published: (2022)

The Relationship between Cultural Diversity and User Needs in Virtual Reference Services
by: Shachaf, Pnina, et al.
Published: (2007)

E-Commerce for Library Promotion and Sustainability: How Library Technicians Can Market Themselves and Their Library's Services Online
by: von Retzlaff, Lothar
Published: (2006)

Communication and Collaboration in Library Technical Services: A Case Study of New York University in Abu Dhabi
by: Parrott, Justin
Published: (2016)

Resource Delivery and Teaching in Live Chat Reference: Comparing Two Libraries
by: Dempsey, Paula R.
Published: (2017)

Virtual Reference Services--Down-Under: A Cautionary Tale.
by: Wagner, Gulten S.
Published: (2001)

Teaching and User Satisfaction in an Academic Chat Reference Consortium
by: Barrett, Kathryn, et al.
Published: (2020)

Embedded Services in Chinese Academic Libraries
by: Si, Li, et al.
Published: (2012)

Making It Work: Creating a Student-Friendly Repository of Instructional Videos
by: Keba, Michelle, et al.
Published: (2015)