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Bibliographic Details
Main Author: Pearson, Kathryn
Format: Recurso educativo Open Access
Language:en
Published: 2008
Subjects:
Online Access:https://eric.ed.gov/?id=EJ860840
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Table of Contents:
  • The Importance of Understanding Statistics: An Analysis of Document Supply Statistics at Macquarie University Library Pearson, Kathryn Academic Libraries Consortia Library Services Improvement Statistics Statistical Analysis Foreign Countries Macquarie University Library was concerned at the length of time that elapsed between placement of an interlibrary loan request to the satisfaction of that request. Taking advantage of improved statistical information available to them through membership of the CLIC Consortium, library staff investigated the reasons for delivery delay. This led to the review of procedures and workflows which brought about improvements to turnaround time. (Contains 4 notes.)