The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain
Fuente:
ERIC Institute of Education Sciences
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| Hauptverfasser: | , , |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2010
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| _version_ | 1867181319623016449 |
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| author | Pinto, Maria Fernandez-Marcial, Viviana Gomez-Camarero, Carmen |
| author_facet | Pinto, Maria Fernandez-Marcial, Viviana Gomez-Camarero, Carmen Pinto, Maria Fernandez-Marcial, Viviana Gomez-Camarero, Carmen |
| collection | Education Resources Information Center |
| contents | The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain Pinto, Maria Fernandez-Marcial, Viviana Gomez-Camarero, Carmen Academic Libraries Research Libraries Library Services Case Studies Researchers College Faculty Use Studies User Needs (Information) Foreign Countries This research explores the extent of service quality in Spanish university science and technology libraries, based on the expectations and perceptions of their users: faculty and researchers. Users' information behavior is analyzed with the specially designed BiQual tool, which reveals specific needs such as the greater importance of electronic collections and improved electronic access. (Contains 4 tables.) |
| format | Recurso educativo Open Access |
| id | eric_EJ872932 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2010 |
| record_format | eric |
| spellingShingle | The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain Pinto, Maria Fernandez-Marcial, Viviana Gomez-Camarero, Carmen Academic Libraries Research Libraries Library Services Case Studies Researchers College Faculty Use Studies User Needs (Information) Foreign Countries The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain Pinto, Maria Fernandez-Marcial, Viviana Gomez-Camarero, Carmen Academic Libraries Research Libraries Library Services Case Studies Researchers College Faculty Use Studies User Needs (Information) Foreign Countries This research explores the extent of service quality in Spanish university science and technology libraries, based on the expectations and perceptions of their users: faculty and researchers. Users' information behavior is analyzed with the specially designed BiQual tool, which reveals specific needs such as the greater importance of electronic collections and improved electronic access. (Contains 4 tables.) |
| title | The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain |
| topic | Academic Libraries Research Libraries Library Services Case Studies Researchers College Faculty Use Studies User Needs (Information) Foreign Countries |
| url | https://eric.ed.gov/?id=EJ872932 |