Salvato in:
| Autori principali: | , , |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2010
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ872932 |
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Sommario:
- The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain Pinto, Maria Fernandez-Marcial, Viviana Gomez-Camarero, Carmen Academic Libraries Research Libraries Library Services Case Studies Researchers College Faculty Use Studies User Needs (Information) Foreign Countries This research explores the extent of service quality in Spanish university science and technology libraries, based on the expectations and perceptions of their users: faculty and researchers. Users' information behavior is analyzed with the specially designed BiQual tool, which reveals specific needs such as the greater importance of electronic collections and improved electronic access. (Contains 4 tables.)