Interpersonal and Affective Communication in Synchronous Online Discourse

Fuente: ERIC Institute of Education Sciences
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Autore principale: Park, Jung-ran
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2007
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author Park, Jung-ran
author_facet Park, Jung-ran
Park, Jung-ran
collection Education Resources Information Center
contents Interpersonal and Affective Communication in Synchronous Online Discourse Park, Jung-ran Computer Mediated Communication Elementary Secondary Education Information Seeking Interpersonal Relationship Affective Behavior Group Discussion Mathematics Instruction College School Cooperation Linguistics Language Usage Emotional Response Nonverbal Communication This article examines the communication of text-based synchronous online discussion (chat) participants during the process of information sharing. It addresses the communicational constraints imposed by the computer-mediated communication (CMC) channel on participants' expression of interpersonal and affective stances, analyzes the mechanisms participants employed to overcome these constraints, and describes the characteristics of information seeking in chat interaction. Data for this study are derived from a math help chat group for K-12 students, facilitated by the Virtual Math Teams at Drexel University. Participants employed a variety of creative linguistic and paralinguistic devices to express interpersonal and affective stances, such as contractions of linguistic forms, prosodic features, and typographical conventions such as capital letters and emoticons to simulate gesture and facial expressions. The analysis of data suggests that effective interpersonal and emotional communication is a critical factor in enhancing group involvement and collaboration as well as information service in a CMC context.
format Recurso educativo Open Access
id eric_EJ875966
institution ERIC Institute of Education Sciences
language en
publishDate 2007
record_format eric
spellingShingle Interpersonal and Affective Communication in Synchronous Online Discourse
Park, Jung-ran
Computer Mediated Communication
Elementary Secondary Education
Information Seeking
Interpersonal Relationship
Affective Behavior
Group Discussion
Mathematics Instruction
College School Cooperation
Linguistics
Language Usage
Emotional Response
Nonverbal Communication
Interpersonal and Affective Communication in Synchronous Online Discourse Park, Jung-ran Computer Mediated Communication Elementary Secondary Education Information Seeking Interpersonal Relationship Affective Behavior Group Discussion Mathematics Instruction College School Cooperation Linguistics Language Usage Emotional Response Nonverbal Communication This article examines the communication of text-based synchronous online discussion (chat) participants during the process of information sharing. It addresses the communicational constraints imposed by the computer-mediated communication (CMC) channel on participants' expression of interpersonal and affective stances, analyzes the mechanisms participants employed to overcome these constraints, and describes the characteristics of information seeking in chat interaction. Data for this study are derived from a math help chat group for K-12 students, facilitated by the Virtual Math Teams at Drexel University. Participants employed a variety of creative linguistic and paralinguistic devices to express interpersonal and affective stances, such as contractions of linguistic forms, prosodic features, and typographical conventions such as capital letters and emoticons to simulate gesture and facial expressions. The analysis of data suggests that effective interpersonal and emotional communication is a critical factor in enhancing group involvement and collaboration as well as information service in a CMC context.
title Interpersonal and Affective Communication in Synchronous Online Discourse
topic Computer Mediated Communication
Elementary Secondary Education
Information Seeking
Interpersonal Relationship
Affective Behavior
Group Discussion
Mathematics Instruction
College School Cooperation
Linguistics
Language Usage
Emotional Response
Nonverbal Communication
url https://eric.ed.gov/?id=EJ875966