Understanding Crisis Information Needs in Context: The Case of Intimate Partner Violence Survivors

Fuente: ERIC Institute of Education Sciences
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Autor principal: Westbrook, Lynn
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2008
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author Westbrook, Lynn
author_facet Westbrook, Lynn
Westbrook, Lynn
collection Education Resources Information Center
contents Understanding Crisis Information Needs in Context: The Case of Intimate Partner Violence Survivors Westbrook, Lynn Information Needs Police Public Libraries Information Seeking Public Housing Library Services Family Violence Intimacy Social Services Library Role Access to Information Librarians Interviews The pervasive, personal crisis of intimate partner violence (IPV) demands community information resources in workforce, health care, mental health, public housing, criminal justice, and social service arenas. Although generally underutilized, public libraries have a pivotal role to play as the only public institution specifically structured to support community information access. In order to provide effective service, however, librarians must understand the information complexities of the IPV context. This study triangulates two populations and two data-gathering techniques in an effort to provide a deeper understanding of survivors' information needs. The first segment analyzes the information issues of IPV survivors in an active bulletin board (BB) community; the second segment utilizes in-depth interviews with fifty-seven individuals (safe-house staff, survivors, and police officers) in ten Texas cities. The information experiences were analyzed in the context of public library service and in light of everyday life information seeking (ELIS) theory.
format Recurso educativo Open Access
id eric_EJ875985
institution ERIC Institute of Education Sciences
language en
publishDate 2008
record_format eric
spellingShingle Understanding Crisis Information Needs in Context: The Case of Intimate Partner Violence Survivors
Westbrook, Lynn
Information Needs
Police
Public Libraries
Information Seeking
Public Housing
Library Services
Family Violence
Intimacy
Social Services
Library Role
Access to Information
Librarians
Interviews
Understanding Crisis Information Needs in Context: The Case of Intimate Partner Violence Survivors Westbrook, Lynn Information Needs Police Public Libraries Information Seeking Public Housing Library Services Family Violence Intimacy Social Services Library Role Access to Information Librarians Interviews The pervasive, personal crisis of intimate partner violence (IPV) demands community information resources in workforce, health care, mental health, public housing, criminal justice, and social service arenas. Although generally underutilized, public libraries have a pivotal role to play as the only public institution specifically structured to support community information access. In order to provide effective service, however, librarians must understand the information complexities of the IPV context. This study triangulates two populations and two data-gathering techniques in an effort to provide a deeper understanding of survivors' information needs. The first segment analyzes the information issues of IPV survivors in an active bulletin board (BB) community; the second segment utilizes in-depth interviews with fifty-seven individuals (safe-house staff, survivors, and police officers) in ten Texas cities. The information experiences were analyzed in the context of public library service and in light of everyday life information seeking (ELIS) theory.
title Understanding Crisis Information Needs in Context: The Case of Intimate Partner Violence Survivors
topic Information Needs
Police
Public Libraries
Information Seeking
Public Housing
Library Services
Family Violence
Intimacy
Social Services
Library Role
Access to Information
Librarians
Interviews
url https://eric.ed.gov/?id=EJ875985