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Evaluation of a Digital Library by Means of Quality Function Deployment (QFD) and the Kano Model

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Garibay, Cecilia, Gutierrez, Humberto, Figueroa, Arturo
Format:	Recurso educativo Open Access
Language:	en
Published:	2010
Subjects:	Electronic Libraries Academic Libraries Foreign Countries Case Studies Library Research Models Evaluation Methods Research Tools Library Services Questionnaires Mail Surveys User Satisfaction (Information)
Online Access:	Acceder al recurso
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