Going the Extra 1.6 KM
Fuente:
ERIC Institute of Education Sciences
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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2010
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| Soggetti: | |
| Accesso online: | |
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| _version_ | 1867181314662203392 |
|---|---|
| author | Lonergan, David |
| author_facet | Lonergan, David Lonergan, David |
| collection | Education Resources Information Center |
| contents | Going the Extra 1.6 KM Lonergan, David Library Services Librarians Reference Services User Needs (Information) College Libraries Situations arise almost every day of a reference librarian's working life in which a student (or a professor, a colleague, or a person off the street) asks a straightforward question that the librarian recognizes in a specific way. On the other hand, there are specific questions that come up fairly often and routinely lead to further queries. What these scenarios have in common is that the librarian has to be willing to use inside knowledge to improve help provided to a library user; has to intrude briefly and ask a question or two that aid in the provision of appropriate information; and has to be willing to have guessed incorrectly. Librarians were all taught at library school that the first question isn't always the "real" question. A librarian should follow up more or less as second nature. In this article, the author shares examples of queries where a bit of added involvement on the part of the librarian makes a difference. (Contains 1 footnote.) |
| format | Recurso educativo Open Access |
| id | eric_EJ880034 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2010 |
| record_format | eric |
| spellingShingle | Going the Extra 1.6 KM Lonergan, David Library Services Librarians Reference Services User Needs (Information) College Libraries Going the Extra 1.6 KM Lonergan, David Library Services Librarians Reference Services User Needs (Information) College Libraries Situations arise almost every day of a reference librarian's working life in which a student (or a professor, a colleague, or a person off the street) asks a straightforward question that the librarian recognizes in a specific way. On the other hand, there are specific questions that come up fairly often and routinely lead to further queries. What these scenarios have in common is that the librarian has to be willing to use inside knowledge to improve help provided to a library user; has to intrude briefly and ask a question or two that aid in the provision of appropriate information; and has to be willing to have guessed incorrectly. Librarians were all taught at library school that the first question isn't always the "real" question. A librarian should follow up more or less as second nature. In this article, the author shares examples of queries where a bit of added involvement on the part of the librarian makes a difference. (Contains 1 footnote.) |
| title | Going the Extra 1.6 KM |
| topic | Library Services Librarians Reference Services User Needs (Information) College Libraries |
| url | https://eric.ed.gov/?id=EJ880034 |