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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2010
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ881121 |
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| _version_ | 1867181502391910400 |
|---|---|
| author | Wong, Gabrielle K. W. |
| author_facet | Wong, Gabrielle K. W. Wong, Gabrielle K. W. |
| collection | Education Resources Information Center |
| contents | Information Commons Help Desk Transactions Study Wong, Gabrielle K. W. Library Services Technical Support Use Studies Classification Competence Foreign Countries With the purpose of designing a training program for a new team serving at a technology service point, the author analyzed the transactions log using a new, multi-faceted, taxonomy. The resulting list of competencies and the methodology would be useful for managers of information or learning commons. (Contains 5 tables.) |
| format | Recurso educativo Open Access |
| id | eric_EJ881121 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2010 |
| record_format | eric |
| spellingShingle | Information Commons Help Desk Transactions Study Wong, Gabrielle K. W. Library Services Technical Support Use Studies Classification Competence Foreign Countries Information Commons Help Desk Transactions Study Wong, Gabrielle K. W. Library Services Technical Support Use Studies Classification Competence Foreign Countries With the purpose of designing a training program for a new team serving at a technology service point, the author analyzed the transactions log using a new, multi-faceted, taxonomy. The resulting list of competencies and the methodology would be useful for managers of information or learning commons. (Contains 5 tables.) |
| title | Information Commons Help Desk Transactions Study |
| topic | Library Services Technical Support Use Studies Classification Competence Foreign Countries |
| url | https://eric.ed.gov/?id=EJ881121 |