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Autore principale: Wong, Gabrielle K. W.
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2010
Soggetti:
Accesso online:https://eric.ed.gov/?id=EJ881121
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author Wong, Gabrielle K. W.
author_facet Wong, Gabrielle K. W.
Wong, Gabrielle K. W.
collection Education Resources Information Center
contents Information Commons Help Desk Transactions Study Wong, Gabrielle K. W. Library Services Technical Support Use Studies Classification Competence Foreign Countries With the purpose of designing a training program for a new team serving at a technology service point, the author analyzed the transactions log using a new, multi-faceted, taxonomy. The resulting list of competencies and the methodology would be useful for managers of information or learning commons. (Contains 5 tables.)
format Recurso educativo Open Access
id eric_EJ881121
institution ERIC Institute of Education Sciences
language en
publishDate 2010
record_format eric
spellingShingle Information Commons Help Desk Transactions Study
Wong, Gabrielle K. W.
Library Services
Technical Support
Use Studies
Classification
Competence
Foreign Countries
Information Commons Help Desk Transactions Study Wong, Gabrielle K. W. Library Services Technical Support Use Studies Classification Competence Foreign Countries With the purpose of designing a training program for a new team serving at a technology service point, the author analyzed the transactions log using a new, multi-faceted, taxonomy. The resulting list of competencies and the methodology would be useful for managers of information or learning commons. (Contains 5 tables.)
title Information Commons Help Desk Transactions Study
topic Library Services
Technical Support
Use Studies
Classification
Competence
Foreign Countries
url https://eric.ed.gov/?id=EJ881121