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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2006
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ885104 |
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Table of Contents:
- The Importance of User-Centered Design: Exploring Findings and Methods Lack, Rosalie Electronic Libraries Archives Audience Awareness User Needs (Information) Information Services Feedback (Response) Focus Groups Interviews Questionnaires User Satisfaction (Information) Evaluation Given the rising number of information resources available, it is increasingly important for digital libraries and archives to create usable services that meet their users' needs. Seeking input from users at all stages of development can help achieve this goal. This article briefly defines four methodologies for gathering user input: focus groups, interviews, questionnaires, and usability testing. In addition, it presents the "top ten" themes that emerged from over four years of assessment and evaluation activities at the California Digital Library. (Contains 19 notes and 6 figures.)