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Main Authors: Thomsett-Scott, Beth, Reese, Patricia E.
Format: Recurso educativo Open Access
Language:en
Published: 2006
Subjects:
Online Access:https://eric.ed.gov/?id=EJ885389
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author Thomsett-Scott, Beth
Reese, Patricia E.
author_facet Thomsett-Scott, Beth
Reese, Patricia E.
Thomsett-Scott, Beth
Reese, Patricia E.
collection Education Resources Information Center
contents Changes in Library Technology and Reference Desk Statistics: Is There a Relationship? Thomsett-Scott, Beth Reese, Patricia E. Library Services Reference Services Interviews Questioning Techniques Content Analysis Difficulty Level Statistics Evaluation Methods Validity Internet Expectation Influence of Technology Online Systems Enrollment Library Instruction Academic Libraries Trend Analysis Data Collection Data Analysis The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions. Gate counts and circulation statistics for recent years are also evaluated. Overall, reference statistics have been declining over the years under review. The introduction of CD-ROMs caused a rise in reference statistics for several years before the statistics decreased again. Moving the resources to a web-based format minimally affected the number of reference question numbers, although the rate of decline slowed. Gate counts are increasing in one of the libraries examined and circulation statistics are rising. Changes in gate and circulation numbers are due to factors such as increased student enrollment and increased library instruction rather than technology changes within the Libraries. (Contains 7 tables.)
format Recurso educativo Open Access
id eric_EJ885389
institution ERIC Institute of Education Sciences
language en
publishDate 2006
record_format eric
spellingShingle Changes in Library Technology and Reference Desk Statistics: Is There a Relationship?
Thomsett-Scott, Beth
Reese, Patricia E.
Library Services
Reference Services
Interviews
Questioning Techniques
Content Analysis
Difficulty Level
Statistics
Evaluation Methods
Validity
Internet
Expectation
Influence of Technology
Online Systems
Enrollment
Library Instruction
Academic Libraries
Trend Analysis
Data Collection
Data Analysis
Changes in Library Technology and Reference Desk Statistics: Is There a Relationship? Thomsett-Scott, Beth Reese, Patricia E. Library Services Reference Services Interviews Questioning Techniques Content Analysis Difficulty Level Statistics Evaluation Methods Validity Internet Expectation Influence of Technology Online Systems Enrollment Library Instruction Academic Libraries Trend Analysis Data Collection Data Analysis The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions. Gate counts and circulation statistics for recent years are also evaluated. Overall, reference statistics have been declining over the years under review. The introduction of CD-ROMs caused a rise in reference statistics for several years before the statistics decreased again. Moving the resources to a web-based format minimally affected the number of reference question numbers, although the rate of decline slowed. Gate counts are increasing in one of the libraries examined and circulation statistics are rising. Changes in gate and circulation numbers are due to factors such as increased student enrollment and increased library instruction rather than technology changes within the Libraries. (Contains 7 tables.)
title Changes in Library Technology and Reference Desk Statistics: Is There a Relationship?
topic Library Services
Reference Services
Interviews
Questioning Techniques
Content Analysis
Difficulty Level
Statistics
Evaluation Methods
Validity
Internet
Expectation
Influence of Technology
Online Systems
Enrollment
Library Instruction
Academic Libraries
Trend Analysis
Data Collection
Data Analysis
url https://eric.ed.gov/?id=EJ885389