Smyth, J. B., & MacKenzie, J. C. (2006). Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation.
Chicago Style (17th ed.) CitationSmyth, Joanne B., and James C. MacKenzie. Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation. 2006.
MLA (9th ed.) CitationSmyth, Joanne B., and James C. MacKenzie. Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation. 2006.
Warning: These citations may not always be 100% accurate.