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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2010
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ887122 |
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Table of Contents:
- Training in the Clouds Pretlow, Cassi Jayroe, Tina Teaching Methods Employees Public Libraries Computer Literacy Information Technology Library Services Technology Education Web Sites Internet Access to Information Search Strategies In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed a long-term strategic plan that included a new mission statement and vision to better serve the residents of Denver. In this plan was a commitment to implement a technology training program for customers and employees. Like most libraries, they had limited staff and budget, yet they saw the potential of free, cloud-based applications. The use of web-based services has been incorporated into their traditional training at little cost to the library. This has leveraged their ability to train and coordinate a larger number of volunteer and in-house trainers, thereby leading to increased outreach and a higher presence in the Greater Denver area. They are currently using Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, Craigslist, and Zoomerang at their library.