Measuring Referrals: The Use of Paraprofessionals at the Reference Desk
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ERIC Institute of Education Sciences
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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2010
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| Subjects: | |
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| _version_ | 1867181597469442048 |
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| author | Dinkins, Debbi Ryan, Susan M. |
| author_facet | Dinkins, Debbi Ryan, Susan M. Dinkins, Debbi Ryan, Susan M. |
| collection | Education Resources Information Center |
| contents | Measuring Referrals: The Use of Paraprofessionals at the Reference Desk Dinkins, Debbi Ryan, Susan M. Reference Services Referral Librarians Paraprofessional Personnel Library Personnel Academic Libraries This study documents the number and types of referrals to librarians by a paraprofessional staff member at an academic reference desk. Results indicate that over two semesters, only 7.4% of the reference desk transactions required referral to a librarian. From the results of this and other studies, the authors explore the expanded use of trained paraprofessionals at the reference desk. (Contains 2 charts and 3 tables.) |
| format | Recurso educativo Open Access |
| id | eric_EJ890867 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2010 |
| record_format | eric |
| spellingShingle | Measuring Referrals: The Use of Paraprofessionals at the Reference Desk Dinkins, Debbi Ryan, Susan M. Reference Services Referral Librarians Paraprofessional Personnel Library Personnel Academic Libraries Measuring Referrals: The Use of Paraprofessionals at the Reference Desk Dinkins, Debbi Ryan, Susan M. Reference Services Referral Librarians Paraprofessional Personnel Library Personnel Academic Libraries This study documents the number and types of referrals to librarians by a paraprofessional staff member at an academic reference desk. Results indicate that over two semesters, only 7.4% of the reference desk transactions required referral to a librarian. From the results of this and other studies, the authors explore the expanded use of trained paraprofessionals at the reference desk. (Contains 2 charts and 3 tables.) |
| title | Measuring Referrals: The Use of Paraprofessionals at the Reference Desk |
| topic | Reference Services Referral Librarians Paraprofessional Personnel Library Personnel Academic Libraries |
| url | https://eric.ed.gov/?id=EJ890867 |