Toward a User-Centered Academic Library Home Page

Fuente: ERIC Institute of Education Sciences
Saved in:
Bibliographic Details
Main Author: McHale, Nina
Format: Recurso educativo Open Access
Language:en
Published: 2008
Subjects:
Online Access:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867181352916353025
author McHale, Nina
author_facet McHale, Nina
McHale, Nina
collection Education Resources Information Center
contents Toward a User-Centered Academic Library Home Page McHale, Nina Undergraduate Students Cues Advisory Committees Information Management Academic Libraries Internet Web Sites Librarians Testing Evaluation Case Studies Search Engines Databases Higher Education Graduate Students Surveys Catalogs Users (Information) In the past decade, academic libraries have struggled with the design of an effective library home page. Since librarians' mental models of information architecture differ from those of their patrons, usability assessments are necessary in designing a user-centered home page. This study details a usability sequence of card sort and paper and online survey methods conducted at the Auraria Library, which serves the University of Colorado Denver, the Metropolitan State College of Denver, and the Community College of Denver. The three top complaints about the existing Web page included information overload, lack of visual cues and guidance, and difficulty getting to what students knew was the heart of the library's Web page: online resources. Using qualitative and quantitative data from the card sorting sessions, the Web librarian, under the direction of the Web Advisory Committee, was able to create a more user-centered home page. Unique to this study are the use of undergraduate students in creating test instruments and a means of gathering information about what students value most in their library's home page. (Contains 3 figures, 5 tables and 28 notes.)
format Recurso educativo Open Access
id eric_EJ891737
institution ERIC Institute of Education Sciences
language en
publishDate 2008
record_format eric
spellingShingle Toward a User-Centered Academic Library Home Page
McHale, Nina
Undergraduate Students
Cues
Advisory Committees
Information Management
Academic Libraries
Internet
Web Sites
Librarians
Testing
Evaluation
Case Studies
Search Engines
Databases
Higher Education
Graduate Students
Surveys
Catalogs
Users (Information)
Toward a User-Centered Academic Library Home Page McHale, Nina Undergraduate Students Cues Advisory Committees Information Management Academic Libraries Internet Web Sites Librarians Testing Evaluation Case Studies Search Engines Databases Higher Education Graduate Students Surveys Catalogs Users (Information) In the past decade, academic libraries have struggled with the design of an effective library home page. Since librarians' mental models of information architecture differ from those of their patrons, usability assessments are necessary in designing a user-centered home page. This study details a usability sequence of card sort and paper and online survey methods conducted at the Auraria Library, which serves the University of Colorado Denver, the Metropolitan State College of Denver, and the Community College of Denver. The three top complaints about the existing Web page included information overload, lack of visual cues and guidance, and difficulty getting to what students knew was the heart of the library's Web page: online resources. Using qualitative and quantitative data from the card sorting sessions, the Web librarian, under the direction of the Web Advisory Committee, was able to create a more user-centered home page. Unique to this study are the use of undergraduate students in creating test instruments and a means of gathering information about what students value most in their library's home page. (Contains 3 figures, 5 tables and 28 notes.)
title Toward a User-Centered Academic Library Home Page
topic Undergraduate Students
Cues
Advisory Committees
Information Management
Academic Libraries
Internet
Web Sites
Librarians
Testing
Evaluation
Case Studies
Search Engines
Databases
Higher Education
Graduate Students
Surveys
Catalogs
Users (Information)
url https://eric.ed.gov/?id=EJ891737