Who Moved My Intranet? The Human Side of Introducing Collaborative Technologies to Library Staff

Fuente: ERIC Institute of Education Sciences
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Autores principales: Jeffery, Keven, Dworak, Ellie
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2010
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author Jeffery, Keven
Dworak, Ellie
author_facet Jeffery, Keven
Dworak, Ellie
Jeffery, Keven
Dworak, Ellie
collection Education Resources Information Center
contents Who Moved My Intranet? The Human Side of Introducing Collaborative Technologies to Library Staff Jeffery, Keven Dworak, Ellie Library Personnel Research Libraries Academic Libraries Library Services Web Sites Library Development Library Automation Participant Satisfaction Program Implementation Computer System Design Knowledge Management Intranets can be crucial tools in fostering communication within an academic library. This article describes the successful implementation of an intranet wiki at the San Diego State University Library & Information Access. The steps involved with implementing, marketing, and supporting the MediaWiki software are described, and the results of a user survey are discussed. The survey, which was answered by 50 percent of intranet users, indicated that while the intranet was well used by all respondents, librarians were more active and more comfortable using the editing features of the wiki software. Recommendations for similar projects are offered based on the findings and experiences.
format Recurso educativo Open Access
id eric_EJ896865
institution ERIC Institute of Education Sciences
language en
publishDate 2010
record_format eric
spellingShingle Who Moved My Intranet? The Human Side of Introducing Collaborative Technologies to Library Staff
Jeffery, Keven
Dworak, Ellie
Library Personnel
Research Libraries
Academic Libraries
Library Services
Web Sites
Library Development
Library Automation
Participant Satisfaction
Program Implementation
Computer System Design
Knowledge Management
Who Moved My Intranet? The Human Side of Introducing Collaborative Technologies to Library Staff Jeffery, Keven Dworak, Ellie Library Personnel Research Libraries Academic Libraries Library Services Web Sites Library Development Library Automation Participant Satisfaction Program Implementation Computer System Design Knowledge Management Intranets can be crucial tools in fostering communication within an academic library. This article describes the successful implementation of an intranet wiki at the San Diego State University Library & Information Access. The steps involved with implementing, marketing, and supporting the MediaWiki software are described, and the results of a user survey are discussed. The survey, which was answered by 50 percent of intranet users, indicated that while the intranet was well used by all respondents, librarians were more active and more comfortable using the editing features of the wiki software. Recommendations for similar projects are offered based on the findings and experiences.
title Who Moved My Intranet? The Human Side of Introducing Collaborative Technologies to Library Staff
topic Library Personnel
Research Libraries
Academic Libraries
Library Services
Web Sites
Library Development
Library Automation
Participant Satisfaction
Program Implementation
Computer System Design
Knowledge Management
url https://eric.ed.gov/?id=EJ896865