A Point to Share: Streamlining Access Services Workflow through Online Collaboration, Communication, and Storage with Microsoft SharePoint

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Diffin, Jennifer, Chirombo, Fanuel, Nangle, Dennis, de Jong, Mark
Format: Recurso educativo Open Access
Language:en
Published: 2010
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Online Access:
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author Diffin, Jennifer
Chirombo, Fanuel
Nangle, Dennis
de Jong, Mark
author_facet Diffin, Jennifer
Chirombo, Fanuel
Nangle, Dennis
de Jong, Mark
Diffin, Jennifer
Chirombo, Fanuel
Nangle, Dennis
de Jong, Mark
collection Education Resources Information Center
contents A Point to Share: Streamlining Access Services Workflow through Online Collaboration, Communication, and Storage with Microsoft SharePoint Diffin, Jennifer Chirombo, Fanuel Nangle, Dennis de Jong, Mark Distance Education Cooperation Educational Technology Library Services Shared Resources and Services Information Storage Academic Libraries Computer Software Computer Networks Computers Information Technology Users (Information) Teamwork Higher Education This article explains how the document management team (circulation and interlibrary loan) at the University of Maryland University College implemented Microsoft's SharePoint product to create a central hub for online collaboration, communication, and storage. Enhancing the team's efficiency, organization, and cooperation was the primary goal. Although the group is already highly effective, it is always interested in making further improvements. Document Management consists of three technicians and two professionals, and this small staff is responsible for providing services to 86,000 students plus faculty and staff at a distance education-focused institution. The team's previously adopted tools to improve internal operations had been adequate but not optimal. Also, a long-standing and overarching concern about the potential loss of some or all of the document management knowledge base existed. These reasons prompted the team to carefully examine SharePoint as a prospective tool. It was hoped that this early scrutiny would prove beneficial in the long run by avoiding a repeat of earlier technology implementations' shortcomings. The group quickly realized the software would not be a cure-all but felt the prospects were good that it would be useful and dependable. SharePoint was fully implemented with great success because of the team's careful consideration of collaboration, communication, and storage needs. (Contains 7 figures.)
format Recurso educativo Open Access
id eric_EJ896867
institution ERIC Institute of Education Sciences
language en
publishDate 2010
record_format eric
spellingShingle A Point to Share: Streamlining Access Services Workflow through Online Collaboration, Communication, and Storage with Microsoft SharePoint
Diffin, Jennifer
Chirombo, Fanuel
Nangle, Dennis
de Jong, Mark
Distance Education
Cooperation
Educational Technology
Library Services
Shared Resources and Services
Information Storage
Academic Libraries
Computer Software
Computer Networks
Computers
Information Technology
Users (Information)
Teamwork
Higher Education
A Point to Share: Streamlining Access Services Workflow through Online Collaboration, Communication, and Storage with Microsoft SharePoint Diffin, Jennifer Chirombo, Fanuel Nangle, Dennis de Jong, Mark Distance Education Cooperation Educational Technology Library Services Shared Resources and Services Information Storage Academic Libraries Computer Software Computer Networks Computers Information Technology Users (Information) Teamwork Higher Education This article explains how the document management team (circulation and interlibrary loan) at the University of Maryland University College implemented Microsoft's SharePoint product to create a central hub for online collaboration, communication, and storage. Enhancing the team's efficiency, organization, and cooperation was the primary goal. Although the group is already highly effective, it is always interested in making further improvements. Document Management consists of three technicians and two professionals, and this small staff is responsible for providing services to 86,000 students plus faculty and staff at a distance education-focused institution. The team's previously adopted tools to improve internal operations had been adequate but not optimal. Also, a long-standing and overarching concern about the potential loss of some or all of the document management knowledge base existed. These reasons prompted the team to carefully examine SharePoint as a prospective tool. It was hoped that this early scrutiny would prove beneficial in the long run by avoiding a repeat of earlier technology implementations' shortcomings. The group quickly realized the software would not be a cure-all but felt the prospects were good that it would be useful and dependable. SharePoint was fully implemented with great success because of the team's careful consideration of collaboration, communication, and storage needs. (Contains 7 figures.)
title A Point to Share: Streamlining Access Services Workflow through Online Collaboration, Communication, and Storage with Microsoft SharePoint
topic Distance Education
Cooperation
Educational Technology
Library Services
Shared Resources and Services
Information Storage
Academic Libraries
Computer Software
Computer Networks
Computers
Information Technology
Users (Information)
Teamwork
Higher Education
url https://eric.ed.gov/?id=EJ896867