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| Main Authors: | , , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2007
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ899340 |
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Table of Contents:
- Delivering Library Services to Users: A Case Study of the Sooner Xpress Service at the University of Oklahoma Murphy, Molly Franklin, Shelly Raia, Ann Distance Education Library Services Case Studies Library Automation Library Development Library Materials Access to Information Change Strategies Improvement Programs Delivery Systems Sooner Xpress service arose out of a need to improve and expand services for library users at the University of Oklahoma. After several years of service for our distance education students, a decision was made to expand those services to include all campus and local users in an effort to streamline retrieval services in the library. Both returnable and non-returnable items are included in the Sooner Xpress service. This article presents the history of the Sooner Xpress service and reports the problems and solutions that have been encountered thus far. (Contains 3 figures.)