Guardado en:
Detalles Bibliográficos
Autores principales: McMorran, Charles, Reynolds, Veronica
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2010
Materias:
Acceso en línea:https://eric.ed.gov/?id=EJ899824
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
Tabla de Contenidos:
  • Sign-a-Palooza McMorran, Charles Reynolds, Veronica Library Services Space Utilization Signs Visual Aids Library Development Publicity Communication Strategies Change Strategies A halo of signs, some stuffed into thick plastic sheaths while others curled under yellow tape, cluttered the service desks of the New City Library. They bleated out messages of closings, procedures, and warnings. Their number undermined their cause. All too often a customer would ask a question that was answered by the very sign they had pushed aside to speak with the library staff. Signs were preventing library staff from communicating rather than facilitating communications. If they could remove them, condense them into a more useful and attention-grabbing form, they would be more approachable, and customers would receive information in a more streamlined and efficient manner. The desk space that they could unearth was an added bonus. In this article, the authors describe how their goal of clearing away the barrier of signs without losing a notification system was achieved.