Library Kiosks: A Balancing Act

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Aegard, Joanna
Format: Recurso educativo Open Access
Language:en
Published: 2010
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author Aegard, Joanna
author_facet Aegard, Joanna
Aegard, Joanna
collection Education Resources Information Center
contents Library Kiosks: A Balancing Act Aegard, Joanna Public Libraries Audits (Verification) Library Research Use Studies Change Strategies Research Committees Online Catalogs User Satisfaction (Information) Mail Surveys Library Services Foreign Countries In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other libraries, and developed several recommendations. In this article, the author describes the results of the audit and provides recommendations from the task force. (Contains 3 figures.)
format Recurso educativo Open Access
id eric_EJ899826
institution ERIC Institute of Education Sciences
language en
publishDate 2010
record_format eric
spellingShingle Library Kiosks: A Balancing Act
Aegard, Joanna
Public Libraries
Audits (Verification)
Library Research
Use Studies
Change Strategies
Research Committees
Online Catalogs
User Satisfaction (Information)
Mail Surveys
Library Services
Foreign Countries
Library Kiosks: A Balancing Act Aegard, Joanna Public Libraries Audits (Verification) Library Research Use Studies Change Strategies Research Committees Online Catalogs User Satisfaction (Information) Mail Surveys Library Services Foreign Countries In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other libraries, and developed several recommendations. In this article, the author describes the results of the audit and provides recommendations from the task force. (Contains 3 figures.)
title Library Kiosks: A Balancing Act
topic Public Libraries
Audits (Verification)
Library Research
Use Studies
Change Strategies
Research Committees
Online Catalogs
User Satisfaction (Information)
Mail Surveys
Library Services
Foreign Countries
url https://eric.ed.gov/?id=EJ899826