Library Kiosks: A Balancing Act
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ERIC Institute of Education Sciences
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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2010
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| Online Access: | |
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| _version_ | 1867181114940981248 |
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| author | Aegard, Joanna |
| author_facet | Aegard, Joanna Aegard, Joanna |
| collection | Education Resources Information Center |
| contents | Library Kiosks: A Balancing Act Aegard, Joanna Public Libraries Audits (Verification) Library Research Use Studies Change Strategies Research Committees Online Catalogs User Satisfaction (Information) Mail Surveys Library Services Foreign Countries In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other libraries, and developed several recommendations. In this article, the author describes the results of the audit and provides recommendations from the task force. (Contains 3 figures.) |
| format | Recurso educativo Open Access |
| id | eric_EJ899826 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2010 |
| record_format | eric |
| spellingShingle | Library Kiosks: A Balancing Act Aegard, Joanna Public Libraries Audits (Verification) Library Research Use Studies Change Strategies Research Committees Online Catalogs User Satisfaction (Information) Mail Surveys Library Services Foreign Countries Library Kiosks: A Balancing Act Aegard, Joanna Public Libraries Audits (Verification) Library Research Use Studies Change Strategies Research Committees Online Catalogs User Satisfaction (Information) Mail Surveys Library Services Foreign Countries In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other libraries, and developed several recommendations. In this article, the author describes the results of the audit and provides recommendations from the task force. (Contains 3 figures.) |
| title | Library Kiosks: A Balancing Act |
| topic | Public Libraries Audits (Verification) Library Research Use Studies Change Strategies Research Committees Online Catalogs User Satisfaction (Information) Mail Surveys Library Services Foreign Countries |
| url | https://eric.ed.gov/?id=EJ899826 |