Kumi, S., & Morrow, J. (2006). Improving Self Service the Six Sigma Way at Newcastle University Library.
Citazione stile Chigago Style (17a edizione)Kumi, Susan, e John Morrow. Improving Self Service the Six Sigma Way at Newcastle University Library. 2006.
Citatione MLA (9a ed.)Kumi, Susan, e John Morrow. Improving Self Service the Six Sigma Way at Newcastle University Library. 2006.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.