Kumi, S., & Morrow, J. (2006). Improving Self Service the Six Sigma Way at Newcastle University Library.
Chicago Style (17th ed.) CitationKumi, Susan, and John Morrow. Improving Self Service the Six Sigma Way at Newcastle University Library. 2006.
MLA (9th ed.) CitationKumi, Susan, and John Morrow. Improving Self Service the Six Sigma Way at Newcastle University Library. 2006.
Warning: These citations may not always be 100% accurate.