People First: A New Zealand Approach to Staff, Structure and Service

Fuente: ERIC Institute of Education Sciences
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Autore principale: Hill, Jane
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2007
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author Hill, Jane
author_facet Hill, Jane
Hill, Jane
collection Education Resources Information Center
contents People First: A New Zealand Approach to Staff, Structure and Service Hill, Jane Public Libraries Foreign Countries Library Administration Library Personnel Organizational Change Change Strategies Program Descriptions Library Development Library Services Staff Development Administrative Organization Program Effectiveness This article uses Wellington City Libraries as the basis for a case study of a future-focused, reorganized staffing structure in a public library network. It covers the change from why, how, departure from a building-based hierarchical structure, new staff and line responsibilities, union involvement, implications for staff training to culture and customer service. (Contains 4 notes.)
format Recurso educativo Open Access
id eric_EJ908482
institution ERIC Institute of Education Sciences
language en
publishDate 2007
record_format eric
spellingShingle People First: A New Zealand Approach to Staff, Structure and Service
Hill, Jane
Public Libraries
Foreign Countries
Library Administration
Library Personnel
Organizational Change
Change Strategies
Program Descriptions
Library Development
Library Services
Staff Development
Administrative Organization
Program Effectiveness
People First: A New Zealand Approach to Staff, Structure and Service Hill, Jane Public Libraries Foreign Countries Library Administration Library Personnel Organizational Change Change Strategies Program Descriptions Library Development Library Services Staff Development Administrative Organization Program Effectiveness This article uses Wellington City Libraries as the basis for a case study of a future-focused, reorganized staffing structure in a public library network. It covers the change from why, how, departure from a building-based hierarchical structure, new staff and line responsibilities, union involvement, implications for staff training to culture and customer service. (Contains 4 notes.)
title People First: A New Zealand Approach to Staff, Structure and Service
topic Public Libraries
Foreign Countries
Library Administration
Library Personnel
Organizational Change
Change Strategies
Program Descriptions
Library Development
Library Services
Staff Development
Administrative Organization
Program Effectiveness
url https://eric.ed.gov/?id=EJ908482