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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2007
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ908482 |
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Table of Contents:
- People First: A New Zealand Approach to Staff, Structure and Service Hill, Jane Public Libraries Foreign Countries Library Administration Library Personnel Organizational Change Change Strategies Program Descriptions Library Development Library Services Staff Development Administrative Organization Program Effectiveness This article uses Wellington City Libraries as the basis for a case study of a future-focused, reorganized staffing structure in a public library network. It covers the change from why, how, departure from a building-based hierarchical structure, new staff and line responsibilities, union involvement, implications for staff training to culture and customer service. (Contains 4 notes.)