Saved in:
Bibliographic Details
Main Author: Kress, Nancy J.
Format: Recurso educativo Open Access
Language:en
Published: 2007
Subjects:
Online Access:https://eric.ed.gov/?id=EJ908491
Tags: Add Tag
No Tags, Be the first to tag this record!
Table of Contents:
  • Lean Thinking in Libraries: A Case Study on Improving Shelving Turnaround Kress, Nancy J. Performance Technology Case Studies Administrative Principles Library Administration Library Development Change Strategies Organizational Change Program Descriptions Total Quality Management Critical Path Method Library Services Library Materials Access to Information The University of Chicago's Joseph Regenstein Library Bookstacks Department has used process mapping and continuous improvement to successfully improve its overall operations. The most recent efforts focus on Lean manufacturing, an initiative centered on eliminating waste in manufacturing processes. The conversion of the Bookstacks Department from a reactive model to Lean thinking has produced some dramatic performance improvements. This case study will describe key principles of Lean thinking and how they have been implemented to improve shelving turnaround time. (Contains 2 figures.)