Improving Circulation Services through Staff Involvement
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autores principales: | , |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
2007
|
| Materias: | |
| Acceso en línea: | |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
| _version_ | 1867181362458394624 |
|---|---|
| author | Kisby, Cynthia M. Kilman, Marcus D. |
| author_facet | Kisby, Cynthia M. Kilman, Marcus D. Kisby, Cynthia M. Kilman, Marcus D. |
| collection | Education Resources Information Center |
| contents | Improving Circulation Services through Staff Involvement Kisby, Cynthia M. Kilman, Marcus D. Library Services Academic Libraries Leadership Improvement Programs Library Personnel Organizational Communication Training Motivation Theories The Circulation Services Department at the University of Central Florida Libraries reports on leadership and training initiatives that resulted in a number of service-enhancing projects implemented by a highly motivated and involved staff. Key elements in reinvigorating the department included a change in leadership philosophy, increased communication and training, and efforts to encourage employee commitment. The improvements included a space-saving and less confusing shelving reorganization. Staff suggested training to improve group functioning and patron service. The article includes a brief review of selected motivation theories behind these changes and discusses how the theories might be applied in other libraries. |
| format | Recurso educativo Open Access |
| id | eric_EJ908495 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2007 |
| record_format | eric |
| spellingShingle | Improving Circulation Services through Staff Involvement Kisby, Cynthia M. Kilman, Marcus D. Library Services Academic Libraries Leadership Improvement Programs Library Personnel Organizational Communication Training Motivation Theories Improving Circulation Services through Staff Involvement Kisby, Cynthia M. Kilman, Marcus D. Library Services Academic Libraries Leadership Improvement Programs Library Personnel Organizational Communication Training Motivation Theories The Circulation Services Department at the University of Central Florida Libraries reports on leadership and training initiatives that resulted in a number of service-enhancing projects implemented by a highly motivated and involved staff. Key elements in reinvigorating the department included a change in leadership philosophy, increased communication and training, and efforts to encourage employee commitment. The improvements included a space-saving and less confusing shelving reorganization. Staff suggested training to improve group functioning and patron service. The article includes a brief review of selected motivation theories behind these changes and discusses how the theories might be applied in other libraries. |
| title | Improving Circulation Services through Staff Involvement |
| topic | Library Services Academic Libraries Leadership Improvement Programs Library Personnel Organizational Communication Training Motivation Theories |
| url | https://eric.ed.gov/?id=EJ908495 |