Imagen de Portada

A Survey and Empirical Study of Virtual Reference Service in Academic Libraries

Fuente: ERIC Institute of Education Sciences

Guardado en:

Detalles Bibliográficos
Autores principales:	Mu, Xiangming, Dimitroff, Alexandra, Jordan, Jeanette, Burclaff, Natalie
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	2011
Materias:	Academic Libraries Reference Services Web Sites Usability Program Effectiveness
Acceso en línea:	Acceder al recurso
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

Using LibGuides to Deliver Communication-Based Resources: A behind the Scenes Partnership between a Writing and Communication Center and a University Library
por: Dvorak, Kevin
Publicado: (2018)

Get out of Fines Free: Recruiting Student Usability Testers via Fine Waivers
por: Hockenberry, Benjamin, et al.
Publicado: (2016)

A Study of Web-Based Interactive Reference Services via Academic Library Home Pages.
por: Bao, Xue-Ming
Publicado: (2003)

Improving the Virtual Reference Experience: How Closely Do Academic Libraries Adhere to RUSA Guidelines?
por: Platt, Jessica, et al.
Publicado: (2010)

Implementing LibGuides 2: An Academic Case Study
por: Duncan, Vicky, et al.
Publicado: (2015)

Usability Testing for e-Resource Discovery: How Students Find and Choose e-Resources Using Library Web Sites
por: Fry, Amy, et al.
Publicado: (2011)

Developing a Content Strategy for an Academic Library Website
por: Blakiston, Rebecca
Publicado: (2013)

A Survey of the Usability of Digital Reference Services on Academic Health Science Library Web Sites
por: Dee, Cheryl, et al.
Publicado: (2006)

Rethinking Reference: Consistent Values, New Methods, and Different Tools
por: Kendrick, Kaetrena Davis
Publicado: (2011)

A Case of TMI (Too Much Information): Improving the Usability of the Library's Website through the Implementation of LibAnswers and the A-Z Database List (LibGuides v2)
por: Tobias, Christine
Publicado: (2017)

Implementing a Proactive Chat Widget in an Academic Library
por: Pyburn, Lydia L.
Publicado: (2019)

The Role of Virtual Reference in Library Web Site Design: A Qualitative Source for Usage Data
por: Powers, Amanda Clay, et al.
Publicado: (2011)

Embedded Librarianship Is Job One: Building on Instructional Synergies
por: Tumbleson, Beth E., et al.
Publicado: (2010)

Service with Style: Micki McIntyre--Health Sciences Library, University of Medicine and Dentistry of New Jersey
Publicado: (2005)

More than a Decade Later: Library Web Usability Practices at ARL Academic Libraries in 2007 and 2020
por: Chen, Yu-Hui, et al.
Publicado: (2023)

Reference as an Access Service: Collaboration between Reference and Interlibrary Loan Departments
por: Kern, M. Kathleen, et al.
Publicado: (2005)

Accuracy of Answers Provided by Digital/Face-to-Face Reference Services in Japanese Public Libraries and Q & A Sites
por: Tsuji, Keita, et al.
Publicado: (2011)

Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study
por: Mulliken, Adina
Publicado: (2019)

Using Web Metric Software to Drive: Mobile Website Development
por: Tidal, Junior
Publicado: (2011)

Adding Users to the Website Design Process
por: Tomeo, Megan L.
Publicado: (2012)

An Analysis of Academic Library Web Pages for Faculty
por: Gardner, Susan J., et al.
Publicado: (2008)

The North Carolina State University Libraries Search Experience: Usability Testing Tabbed Search Interfaces for Academic Libraries
por: Teague-Rector, Susan, et al.
Publicado: (2011)

Copyright Educational Services and Information in Academic Libraries
por: Schmidt, LeEtta
Publicado: (2019)

Collection Development and Diversity on CIC Academic Library Web Sites
por: Young, Courtney L.
Publicado: (2006)

Library Terms That Users (Don't) Understand: A Review of the Literature from 2012-2021
por: Courtney McDonald, et al.
Publicado: (2024)

Applying Web Usability Techniques to Assess Student Awareness of Library Web Resources
por: Krueger, Janice, et al.
Publicado: (2004)

Exploratory Usability Testing of User Interface Options in LibGuides 2
por: Thorngate, Sarah, et al.
Publicado: (2017)

Using Buttons to Better Manage Online Presence: How One Academic Institution Harnessed the Power of Flair
por: Dority Baker, Marcia L.
Publicado: (2013)

Impact of the Internet on Delivery of Reference Services in English Public Libraries
por: Jay, Margaret, et al.
Publicado: (2005)

Library 101: Why, How, and Lessons Learned
por: Porter, Michael, et al.
Publicado: (2010)

Measuring Effectiveness in a Virtual Library
por: Finch, Jannette L.
Publicado: (2010)

Manually Classifying User Search Queries on an Academic Library Web Site
por: Chapman, Suzanne, et al.
Publicado: (2013)

Library Homepage Design at Smaller Bachelor of Arts Institutions
por: Jones, Scott L., et al.
Publicado: (2011)

Usability Testing and Redesign of Library Web Pages at Lund University, Faculty of Engineering: A Case Study Applying a Two-Phase, Systematic Quality Approach
por: Persson, Ann-Christin, et al.
Publicado: (2010)

Technical Services on the Net: Where Are We Now? A Comparative Study of Sixty Web Sites of Academic Libraries
por: Wang, Jianrong, et al.
Publicado: (2004)

User-Centered Design of a Library Tutorials Page: A Solution to Digital Hoarding
por: Linsinbigler, Valerie, et al.
Publicado: (2021)

Extended Reference Service in the Electronic Environment.
por: Kisby, Cynthia, et al.
Publicado: (1999)

Academic Library Web Sites: Current Practice and Future Directions
por: Detlor, Brian, et al.
Publicado: (2006)

Card Sorting in an Online Environment: Key to Involving Online-Only Student Population in Usability Testing of an Academic Library Web Site?
por: Paladino, Emily B., et al.
Publicado: (2017)

A Usability Evaluation of Academic Virtual Reference Services
por: Chow, Anthony S., et al.
Publicado: (2014)