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Applying GRA and QFD to Improve Library Service Quality

Fuente: ERIC Institute of Education Sciences

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Détails bibliographiques
Auteurs principaux:	Chen, Yen-Ting, Chou, Tsung-Yu
Format:	Recurso educativo Open Access
Langue:	en
Publié:	2011
Sujets:	Academic Libraries Library Services Improvement User Needs (Information) User Satisfaction (Information) Interviews Questionnaires
Accès en ligne:	Acceder al recurso
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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