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Applying GRA and QFD to Improve Library Service Quality

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Chen, Yen-Ting, Chou, Tsung-Yu
Format:	Recurso educativo Open Access
Language:	en
Published:	2011
Subjects:	Academic Libraries Library Services Improvement User Needs (Information) User Satisfaction (Information) Interviews Questionnaires
Online Access:	Acceder al recurso
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