Blending the Trends: A Holistic Approach to Reference Services

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Dempsey, Megan
Format: Recurso educativo Open Access
Language:en
Published: 2011
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author Dempsey, Megan
author_facet Dempsey, Megan
Dempsey, Megan
collection Education Resources Information Center
contents Blending the Trends: A Holistic Approach to Reference Services Dempsey, Megan Holistic Approach Academic Libraries Reference Services Librarians Case Studies Program Implementation Library Development Trend Analysis Performance Factors Performance Technology The growing trends of tiered reference, roving librarians, and virtual reference offer academic libraries several options for providing the most effective reference service. Increased enrollment at community colleges has prompted a reconsideration of how librarians can balance reference, teaching, and faculty responsibilities. This article presents a case study of the Evelyn S. Field Library's implementation of a holistic reference format, blending the referral system of tiered reference with the roving librarian concept to remove full-time faculty librarians from the traditional reference desk, increase the amount of time chat reference can be offered, and create a more effective environment for in-depth reference and research assistance. (Contains 3 footnotes.)
format Recurso educativo Open Access
id eric_EJ925711
institution ERIC Institute of Education Sciences
language en
publishDate 2011
record_format eric
spellingShingle Blending the Trends: A Holistic Approach to Reference Services
Dempsey, Megan
Holistic Approach
Academic Libraries
Reference Services
Librarians
Case Studies
Program Implementation
Library Development
Trend Analysis
Performance Factors
Performance Technology
Blending the Trends: A Holistic Approach to Reference Services Dempsey, Megan Holistic Approach Academic Libraries Reference Services Librarians Case Studies Program Implementation Library Development Trend Analysis Performance Factors Performance Technology The growing trends of tiered reference, roving librarians, and virtual reference offer academic libraries several options for providing the most effective reference service. Increased enrollment at community colleges has prompted a reconsideration of how librarians can balance reference, teaching, and faculty responsibilities. This article presents a case study of the Evelyn S. Field Library's implementation of a holistic reference format, blending the referral system of tiered reference with the roving librarian concept to remove full-time faculty librarians from the traditional reference desk, increase the amount of time chat reference can be offered, and create a more effective environment for in-depth reference and research assistance. (Contains 3 footnotes.)
title Blending the Trends: A Holistic Approach to Reference Services
topic Holistic Approach
Academic Libraries
Reference Services
Librarians
Case Studies
Program Implementation
Library Development
Trend Analysis
Performance Factors
Performance Technology
url https://eric.ed.gov/?id=EJ925711