Salvato in:
| Autori principali: | , , |
|---|---|
| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2011
|
| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ929696 |
| Tags: |
Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
Sommario:
- Ending the Turf War: Circulation, Reference, and Instruction on One Team Johnson, Ken Jennings, Susan Hisle, Sue Reference Services Library Instruction Libraries Library Materials Higher Education Academic Libraries Users (Information) Library Personnel Information Literacy Library Administration Librarians In January 2008, the Belk Library & Information Commons at Appalachian State University combined the Access Services staff members of the Circulation and Lower Level Service Desks with the Reference and Instruction team as part of a library-wide reorganization effort. The new team balanced what had been a staff-dominated Access Services team with a library faculty-dominated Reference and Instruction team. This article describes Belk Library's efforts to end the turf war between circulation and reference service models and is based on a presentation given by Johnson and Jennings at the 2010 Access Services Conference in Atlanta, GA. (Contains 5 figures.)