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Hauptverfasser: Rapp, David, Fialkoff, Francine
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2010
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=EJ930799
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author Rapp, David
Fialkoff, Francine
author_facet Rapp, David
Fialkoff, Francine
Rapp, David
Fialkoff, Francine
collection Education Resources Information Center
contents Corner Office Interview: SirsiDynix's Rautenstrauch and Nelson Rapp, David Fialkoff, Francine Academic Libraries Interviews Computer Software Library Automation Budgets Users (Information) Librarians Information Systems This article presents an interview with SirsiDynix CEO Gary M. Rautenstrauch and newly appointed VP of library relations Berit Nelson about some of the issues that have been roiling the ILS world and the company itself, among them the recent consolidation of SirsiDynix's offices, customer service, the state of library budgets, the rise of ebooks and ereaders, and much more. Since the 2005 merger of Sirsi and Dynix, the company has been working hard to redefine its image and get closer to its customers. The appointment of longtime employee Nelson to a new customer-centered role shows the emphasis they are placing on such issues. Rautenstrauch has led SirsiDynix since 2007 and has more than 25 years' experience with vendors developing products and services for the library community, among them Baker & Taylor, where he was CEO, and Blackwell's Book Services. Nelson was named VP of library relations in July 2010, having been with the company for more than two decades. In that time, she has been involved with library training, sales, software development, and product management.
format Recurso educativo Open Access
id eric_EJ930799
institution ERIC Institute of Education Sciences
language en
publishDate 2010
record_format eric
spellingShingle Corner Office Interview: SirsiDynix's Rautenstrauch and Nelson
Rapp, David
Fialkoff, Francine
Academic Libraries
Interviews
Computer Software
Library Automation
Budgets
Users (Information)
Librarians
Information Systems
Corner Office Interview: SirsiDynix's Rautenstrauch and Nelson Rapp, David Fialkoff, Francine Academic Libraries Interviews Computer Software Library Automation Budgets Users (Information) Librarians Information Systems This article presents an interview with SirsiDynix CEO Gary M. Rautenstrauch and newly appointed VP of library relations Berit Nelson about some of the issues that have been roiling the ILS world and the company itself, among them the recent consolidation of SirsiDynix's offices, customer service, the state of library budgets, the rise of ebooks and ereaders, and much more. Since the 2005 merger of Sirsi and Dynix, the company has been working hard to redefine its image and get closer to its customers. The appointment of longtime employee Nelson to a new customer-centered role shows the emphasis they are placing on such issues. Rautenstrauch has led SirsiDynix since 2007 and has more than 25 years' experience with vendors developing products and services for the library community, among them Baker & Taylor, where he was CEO, and Blackwell's Book Services. Nelson was named VP of library relations in July 2010, having been with the company for more than two decades. In that time, she has been involved with library training, sales, software development, and product management.
title Corner Office Interview: SirsiDynix's Rautenstrauch and Nelson
topic Academic Libraries
Interviews
Computer Software
Library Automation
Budgets
Users (Information)
Librarians
Information Systems
url https://eric.ed.gov/?id=EJ930799