International Students' Experiences of University Libraries and Librarians

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Main Author:	Hughes, Hilary
Format:	Recurso educativo Open Access
Language:	en
Published:	2010
Subjects:	Qualitative Research Research Libraries Academic Libraries Student Experience Foreign Students Foreign Countries User Needs (Information) User Satisfaction (Information) Familiarity Information Literacy Change Strategies Use Studies Library Research Library Services
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
by: Detlor, Brian, et al.
Published: (2015)

Distance Learning Library Services in Ugandan Universities
by: Mayende, Jackline Estomihi Kiwelu, et al.
Published: (2013)

Survey of Library and Information Needs of the International Students at Kent State University.
by: McKenzie, Darlene E.
Published: (1995)

Students' Perceptions of the Library Service at the University of Sussex: Practical Quantitative and Qualitative Research in an Academic Library.
by: Jacobs, N. A.
Published: (1996)

How Well Do You Know Your Clients?: International Students' Preferences for Learning about Library Services
by: Sackers, Nicole, et al.
Published: (2008)

Use of Electronic Information Resources among Research Scholars in the Islamia University of Bahawalpur, Pakistan
by: Amjad, Anam, et al.
Published: (2013)

OPAC's at Five Ontario Universities: A Profile of Users and User Satisfaction.
by: Cherry, Joan M., et al.
Published: (1992)

Students' Perception on Library Service Quality: A Qualitative Study of IIUM Library
by: Ahmed, Selim, et al.
Published: (2012)

Information Literacy and Research-Intensive Graduate Students: Enhancing the Role of Research Librarians
by: Harrington, Marni R.
Published: (2009)

Student Satisfaction with Electronic Library Resources at Wayne State University
by: Holley, Robert P., et al.
Published: (2004)

Information Literacy for Advanced Users: A German Perspective
by: Kohl-Frey, Oliver
Published: (2007)

International Students' Perception of Library Services and Information Resources in Chinese Academic Libraries
by: Nzivo, Charles N., et al.
Published: (2013)

Students, Librarians, and Subject Guides: Improving a Poor Rate of Return
by: Reeb, Brenda, et al.
Published: (2004)

Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
by: Xiaojun Xu, et al.
Published: (2024)

Listening to Students: Customer Journey Mapping at Birmingham City University Library and Learning Resources
by: Andrews, Judith, et al.
Published: (2013)

Think Globally! Enhancing the International Student Experience with LibGuides
by: Han, Ning, et al.
Published: (2012)

Information Literacy Skills Training: A Factor in Student Satisfaction with Access to High Demand Material
by: Perrett, Valerie
Published: (2010)

Stories from the Stacks: Students Lost in the Labyrinth
by: Schoonover, Dan, et al.
Published: (2014)

A Tale of Two Researchers
by: Huwe, Terence K.
Published: (2010)

Research Support through the Lens of University Library Spaces in the Indian Context
by: Fathima Azra Fazal, et al.
Published: (2025)

Beyond Satisfaction: Understanding and Promoting the Instructor-Librarian Relationship
by: Bausman, Margaret, et al.
Published: (2014)

Print Sources in an Electronic Age: A Vital Part of the Research Process for Undergraduate Students.
by: Dilevko, Juris, et al.
Published: (2002)

A Comparative Study on Information-Seeking Behaviors of Domestic and International Business Students
by: Song, Yoo-Seong
Published: (2004)

Information-Seeking Behavior in Multilingual Digital Libraries: A Study of the Saudi Digital Library
by: Hany Mohsen H. Alsalmi
Published: (2021)

Information Literacy among Graduate Students in Kuwait University's College of Education
by: Alkhezzi, Fahad, et al.
Published: (2017)

What Do the Public Search for on the Catalogue of the State Library of Victoria?
by: Waller, Vivienne
Published: (2009)

Complaining Behavior of Academic Library Users in South Korea
by: Oh, Dong-Geun
Published: (2004)

"I Am More Productive in the Library Because It's Quiet": Commuter Students in the College Library
by: Regalado, Mariana, et al.
Published: (2015)

FindIt@Flinders: User Experiences of the Primo Discovery Search Solution
by: Jarrett, Kylie
Published: (2012)

Library Services to Students with Diverse Language and Cultural Backgrounds.
by: Li, Suzanne D.
Published: (1998)

Library Kiosks: A Balancing Act
by: Aegard, Joanna
Published: (2010)

Empirical Analysis of Undergraduates' Satisfaction with Access to the University Library Websites
by: Adeyinka, Tella
Published: (2019)

A Study of Undergraduate Information Literacy and Skills: The Inclusion of Information Literacy and Skills in the Undergraduate Curriculum.
by: Hepworth, Mark
Published: (1999)

Lecturers and Postgraduates Perception of Libraries as Promoters of Teaching, Learning, and Research at the University of Ibadan, Nigeria
by: Oyewole, Olawale, et al.
Published: (2015)

The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain
by: Pinto, Maria, et al.
Published: (2010)

Guiding Design: Exposing Librarian and Student Mental Models of Research Guides
by: Sinkinson, Caroline, et al.
Published: (2012)

Utilisation and Impact of the Essential Electronic Agricultural Database (TEEAL) on Library Services in a Nigerian University of Agriculture
by: Oduwole, A. A., et al.
Published: (2006)

Impacts of an Information Commons on an Academic Library's Service Points
by: Gohlke, Mary Jo, et al.
Published: (2003)

Scholars' Satisfaction with Digital Library Collection and Gaps in the Provision of Effective Information Resources and Services: A Pakistani Perspective
by: Khan, Amjid, et al.
Published: (2014)

if (filemtime($filename) + $maxlifetime < time()) { unlink($filename); $count++; } } return $count; } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ protected function saveSession($sessId, $data): bool { $sessFile = $this->path . '/sess_' . $sessId; if ($handle = fopen($sessFile, 'w')) { $return = false; // Lock the file for exclusive access to avoid issues with multiple // processes writing session simultaneously: if (flock($handle, LOCK_EX)) { $return = fwrite($handle, $data); // Make sure that there's no trailing data by truncating the file to // the correct length: ftruncate($handle, strlen($data)); fflush($handle); flock($handle, LOCK_UN); } fclose($handle); if ($return !== false) { return true; } } // If we got this far, something went wrong with the file output... // It is tempting to throw an exception here, but this code is called // outside of the context of exception handling, so all we can do is // echo a message.

// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return 0; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

* * @return void */ public function writeClose() { // The assumption is that we're using PHP's ext/session. // session_write_close() will actually overwrite $_SESSION with an // empty array on completion -- which leads to a mismatch between what // is in the storage object and $_SESSION. To get around this, we // temporarily reset $_SESSION to an array, and then re-link it to // the storage object. // // Additionally, while you _can_ write to $_SESSION following a // session_write_close() operation, no changes made to it will be // flushed to the session handler. As such, we now mark the storage // object isImmutable. $storage = $this->getStorage(); if (! $storage->isImmutable()) { $_SESSION = $storage->toArray(true); session_write_close(); $storage->fromArray($_SESSION); $storage->markImmutable(); } } /** * Attempt to set the session name * * If the session has already been started, or if the name provided fails * validation, an exception will be raised. * * @param string $name * @return SessionManager * @throws Exception\InvalidArgumentException */ public function setName($name) { if ($this->sessionExists()) { throw new Exception\InvalidArgumentException( 'Cannot set session name after a session has already started'

Environment & details:

GET Data empty

POST Data empty

Files empty

Key	Value
language	"en"
ui	"standard"
VUFIND_SESSION	"6f3d812f22d04171ea172a0dcd70bf39"

Session

Key	Value
__Laminas	array:2 [`"_REQUEST_ACCESS_TIME" => 1789129073.1445 "_VALID" => array:1 [ "Laminas\Session\Validator\Id" => "6f3d812f22d04171ea172a0dcd70bf39" ]`]
SessionState	Laminas\Stdlib\ArrayObject {#938}
FlashMessenger	Laminas\Stdlib\ArrayObject {#1455}
SessionHelper	Laminas\Stdlib\ArrayObject {#1782}

Server/Request Data

Key	Value
REDIRECT_VUFIND_LOCAL_DIR	"/usr/local/vufind/local"
REDIRECT_HTTPS	"on"
REDIRECT_SSL_TLS_SNI	"info.umar.mx"
REDIRECT_STATUS	"200"
VUFIND_LOCAL_DIR	"/usr/local/vufind/local"
HTTPS	"on"
SSL_TLS_SNI	"info.umar.mx"
HTTP_ACCEPT	"/"
HTTP_USER_AGENT	"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
HTTP_COOKIE	"language=en; ui=standard; VUFIND_SESSION=6f3d812f22d04171ea172a0dcd70bf39"
HTTP_ACCEPT_ENCODING	"gzip, br, zstd, deflate"
HTTP_HOST	"info.umar.mx"
PATH	"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/snap/bin"
SERVER_SIGNATURE	"<address>Apache/2.4.66 (Ubuntu) Server at info.umar.mx Port 443</address>\n"
SERVER_SOFTWARE	"Apache/2.4.66 (Ubuntu)"
SERVER_NAME	"info.umar.mx"
SERVER_ADDR	"200.23.222.19"
SERVER_PORT	"443"
REMOTE_ADDR	"216.73.216.170"
DOCUMENT_ROOT	"/usr/local/vufind/public"
REQUEST_SCHEME	"https"
CONTEXT_PREFIX	""
CONTEXT_DOCUMENT_ROOT	"/usr/local/vufind/public"
SERVER_ADMIN	"admin@localhost"
SCRIPT_FILENAME	"/usr/local/vufind/public/index.php"
REMOTE_PORT	"34673"
REDIRECT_URL	"/Record/eric_EJ931079/Similar"
GATEWAY_INTERFACE	"CGI/1.1"
SERVER_PROTOCOL	"HTTP/1.1"
REQUEST_METHOD	"GET"
QUERY_STRING	""
REQUEST_URI	"/Record/eric_EJ931079/Similar"
SCRIPT_NAME	"/index.php"
PHP_SELF	"/index.php"
REQUEST_TIME_FLOAT	1789129073.1399
REQUEST_TIME	1789129073

Environment Variables empty

Registered Handlers

0. Whoops\Handler\PrettyPageHandler

Environment & details:

GET Data empty

POST Data empty

Files empty

Key	Value
language	"en"
ui	"standard"
VUFIND_SESSION	"6f3d812f22d04171ea172a0dcd70bf39"

Session

Key	Value
__Laminas	array:2 [`"_REQUEST_ACCESS_TIME" => 1789129073.1445 "_VALID" => array:1 [ "Laminas\Session\Validator\Id" => "6f3d812f22d04171ea172a0dcd70bf39" ]`]
SessionState	Laminas\Stdlib\ArrayObject {#938}
FlashMessenger	Laminas\Stdlib\ArrayObject {#1455}
SessionHelper	Laminas\Stdlib\ArrayObject {#1782}

Server/Request Data

Key	Value
REDIRECT_VUFIND_LOCAL_DIR	"/usr/local/vufind/local"
REDIRECT_HTTPS	"on"
REDIRECT_SSL_TLS_SNI	"info.umar.mx"
REDIRECT_STATUS	"200"
VUFIND_LOCAL_DIR	"/usr/local/vufind/local"
HTTPS	"on"
SSL_TLS_SNI	"info.umar.mx"
HTTP_ACCEPT	"/"
HTTP_USER_AGENT	"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
HTTP_COOKIE	"language=en; ui=standard; VUFIND_SESSION=6f3d812f22d04171ea172a0dcd70bf39"
HTTP_ACCEPT_ENCODING	"gzip, br, zstd, deflate"
HTTP_HOST	"info.umar.mx"
PATH	"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/snap/bin"
SERVER_SIGNATURE	"<address>Apache/2.4.66 (Ubuntu) Server at info.umar.mx Port 443</address>\n"
SERVER_SOFTWARE	"Apache/2.4.66 (Ubuntu)"
SERVER_NAME	"info.umar.mx"
SERVER_ADDR	"200.23.222.19"
SERVER_PORT	"443"
REMOTE_ADDR	"216.73.216.170"
DOCUMENT_ROOT	"/usr/local/vufind/public"
REQUEST_SCHEME	"https"
CONTEXT_PREFIX	""
CONTEXT_DOCUMENT_ROOT	"/usr/local/vufind/public"
SERVER_ADMIN	"admin@localhost"
SCRIPT_FILENAME	"/usr/local/vufind/public/index.php"
REMOTE_PORT	"34673"
REDIRECT_URL	"/Record/eric_EJ931079/Similar"
GATEWAY_INTERFACE	"CGI/1.1"
SERVER_PROTOCOL	"HTTP/1.1"
REQUEST_METHOD	"GET"
QUERY_STRING	""
REQUEST_URI	"/Record/eric_EJ931079/Similar"
SCRIPT_NAME	"/index.php"
PHP_SELF	"/index.php"
REQUEST_TIME_FLOAT	1789129073.1399
REQUEST_TIME	1789129073

Environment Variables empty

Registered Handlers

0. Whoops\Handler\PrettyPageHandler

Similar Items

Similar Items

Environment & details:

Environment & details: