Croft, J. B. (2005). Balancing Evolving "Real" and "Virtual" Patron Needs: A Challenge for Access Services in Academic Libraries.
Chicago Style (17th ed.) CitationCroft, Janet Brennan. Balancing Evolving "Real" and "Virtual" Patron Needs: A Challenge for Access Services in Academic Libraries. 2005.
MLA (9th ed.) CitationCroft, Janet Brennan. Balancing Evolving "Real" and "Virtual" Patron Needs: A Challenge for Access Services in Academic Libraries. 2005.
Warning: These citations may not always be 100% accurate.