Tiffen, B., & England, A. (2011). Engaging with Clients and Personalising Services at UTS Library: Measuring the Value for Libraries and Their Clients.
Chicago Style (17th ed.) CitationTiffen, Belinda, and Ashley England. Engaging with Clients and Personalising Services at UTS Library: Measuring the Value for Libraries and Their Clients. 2011.
MLA (9th ed.) CitationTiffen, Belinda, and Ashley England. Engaging with Clients and Personalising Services at UTS Library: Measuring the Value for Libraries and Their Clients. 2011.
Warning: These citations may not always be 100% accurate.