Student Satisfaction with Electronic Library Resources at Wayne State University
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ERIC Institute of Education Sciences
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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2004
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| Subjects: | |
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| _version_ | 1867180729875562496 |
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| author | Holley, Robert P. Powell, Ronald R. |
| author_facet | Holley, Robert P. Powell, Ronald R. Holley, Robert P. Powell, Ronald R. |
| collection | Education Resources Information Center |
| contents | Student Satisfaction with Electronic Library Resources at Wayne State University Holley, Robert P. Powell, Ronald R. Student Attitudes Electronic Libraries Online Catalogs Online Systems Library Services User Satisfaction (Information) Student Surveys Familiarity Library Materials Library Research Academic Libraries Institutional Advancement Questionnaires Use Studies User Needs (Information) Educational Resources This paper reports the results of a survey of student satisfaction with electronic library resources other than the online catalog at Wayne State University. Undertaken in Fall Term 2000 as a class project for a marketing course, a student team designed, administered, and analyzed a survey of a random sample of students. Almost 40% of the responding students said that they were unaware of electronic resources though 53.8% of these same students answered subsequent questions about use of these resources. Students aware of electronic resources learned about them much more from their professors (38.3%) than from library efforts to publicize them (18.5%). Students were generally satisfied (68%) except when things went wrong. A high percentage of all students (92.4%) answered that the library should continue to expand electronic resources. |
| format | Recurso educativo Open Access |
| id | eric_EJ951370 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2004 |
| record_format | eric |
| spellingShingle | Student Satisfaction with Electronic Library Resources at Wayne State University Holley, Robert P. Powell, Ronald R. Student Attitudes Electronic Libraries Online Catalogs Online Systems Library Services User Satisfaction (Information) Student Surveys Familiarity Library Materials Library Research Academic Libraries Institutional Advancement Questionnaires Use Studies User Needs (Information) Educational Resources Student Satisfaction with Electronic Library Resources at Wayne State University Holley, Robert P. Powell, Ronald R. Student Attitudes Electronic Libraries Online Catalogs Online Systems Library Services User Satisfaction (Information) Student Surveys Familiarity Library Materials Library Research Academic Libraries Institutional Advancement Questionnaires Use Studies User Needs (Information) Educational Resources This paper reports the results of a survey of student satisfaction with electronic library resources other than the online catalog at Wayne State University. Undertaken in Fall Term 2000 as a class project for a marketing course, a student team designed, administered, and analyzed a survey of a random sample of students. Almost 40% of the responding students said that they were unaware of electronic resources though 53.8% of these same students answered subsequent questions about use of these resources. Students aware of electronic resources learned about them much more from their professors (38.3%) than from library efforts to publicize them (18.5%). Students were generally satisfied (68%) except when things went wrong. A high percentage of all students (92.4%) answered that the library should continue to expand electronic resources. |
| title | Student Satisfaction with Electronic Library Resources at Wayne State University |
| topic | Student Attitudes Electronic Libraries Online Catalogs Online Systems Library Services User Satisfaction (Information) Student Surveys Familiarity Library Materials Library Research Academic Libraries Institutional Advancement Questionnaires Use Studies User Needs (Information) Educational Resources |
| url | https://eric.ed.gov/?id=EJ951370 |