On Virtual Face-Work: An Ethnography of Communication Approach to a Live Chat Reference Interaction

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Radford, Marie L., Radford, Gary P., Connaway, Lynn Silipigni, DeAngelis, Jocelyn A.
Format:	Recurso educativo Open Access
Language:	en
Published:	2011
Subjects:	Reference Services Interaction Computer Mediated Communication Synchronous Communication Interpersonal Communication Nonverbal Communication Librarians Professional Identity Communication (Thought Transfer) Communication Skills Ethnography Content Analysis Transcripts (Written Records) Reader Text Relationship College Students
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ954579