Citation Help in Databases: The More Things Change, the More They Stay the Same

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Van Ullen, Mary, Kessler, Jane
Format:	Recurso educativo Open Access
Language:	en
Published:	2012
Subjects:	Statistical Analysis Databases Followup Studies Citation Analysis Citation Indexes Error Correction Error Patterns Information Retrieval Online Vendors Reliability Library Services Academic Libraries Usability Help Seeking User Needs (Information) User Satisfaction (Information) Computer Software Evaluation
Online Access:	Acceder al recurso
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_version_	1867181674398220289
author	Van Ullen, Mary Kessler, Jane
author_facet	Van Ullen, Mary Kessler, Jane Van Ullen, Mary Kessler, Jane
collection	Education Resources Information Center
contents	Citation Help in Databases: The More Things Change, the More They Stay the Same Van Ullen, Mary Kessler, Jane Statistical Analysis Databases Followup Studies Citation Analysis Citation Indexes Error Correction Error Patterns Information Retrieval Online Vendors Reliability Library Services Academic Libraries Usability Help Seeking User Needs (Information) User Satisfaction (Information) Computer Software Evaluation In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians should include citation features in the evaluation of databases and should open a dialogue with vendors about the importance of providing accurate, reliable information about citations to students. (Contains 2 tables.)
format	Recurso educativo Open Access
id	eric_EJ963622
institution	ERIC Institute of Education Sciences
language	en
publishDate	2012
record_format	eric
spellingShingle	Citation Help in Databases: The More Things Change, the More They Stay the Same Van Ullen, Mary Kessler, Jane Statistical Analysis Databases Followup Studies Citation Analysis Citation Indexes Error Correction Error Patterns Information Retrieval Online Vendors Reliability Library Services Academic Libraries Usability Help Seeking User Needs (Information) User Satisfaction (Information) Computer Software Evaluation Citation Help in Databases: The More Things Change, the More They Stay the Same Van Ullen, Mary Kessler, Jane Statistical Analysis Databases Followup Studies Citation Analysis Citation Indexes Error Correction Error Patterns Information Retrieval Online Vendors Reliability Library Services Academic Libraries Usability Help Seeking User Needs (Information) User Satisfaction (Information) Computer Software Evaluation In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians should include citation features in the evaluation of databases and should open a dialogue with vendors about the importance of providing accurate, reliable information about citations to students. (Contains 2 tables.)
title	Citation Help in Databases: The More Things Change, the More They Stay the Same
topic	Statistical Analysis Databases Followup Studies Citation Analysis Citation Indexes Error Correction Error Patterns Information Retrieval Online Vendors Reliability Library Services Academic Libraries Usability Help Seeking User Needs (Information) User Satisfaction (Information) Computer Software Evaluation
url	https://eric.ed.gov/?id=EJ963622

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