APA (7th ed.) Citation

Roy, A., Khare, A., Liu, B. S., Hawkes, L. M., & Swiatek-Kelley, J. (2012). An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study.

Chicago Style (17th ed.) Citation

Roy, Abhik, Adwait Khare, Ben S.C Liu, Linda M. Hawkes, and Janice Swiatek-Kelley. An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study. 2012.

MLA (9th ed.) Citation

Roy, Abhik, et al. An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study. 2012.