Roy, A., Khare, A., Liu, B. S., Hawkes, L. M., & Swiatek-Kelley, J. (2012). An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study.
Citazione stile Chigago Style (17a edizione)Roy, Abhik, Adwait Khare, Ben S.C Liu, Linda M. Hawkes, e Janice Swiatek-Kelley. An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study. 2012.
Citatione MLA (9a ed.)Roy, Abhik, et al. An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study. 2012.
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