APA (7th ed.) Citation

Ennis, L. A., & Tims, R. S. (2012). Help Central: Creating a Help Desk and Knowledge Portal in SharePoint.

Chicago Style (17th ed.) Citation

Ennis, Lisa A., and Randy S. Tims. Help Central: Creating a Help Desk and Knowledge Portal in SharePoint. 2012.

MLA (9th ed.) Citation

Ennis, Lisa A., and Randy S. Tims. Help Central: Creating a Help Desk and Knowledge Portal in SharePoint. 2012.

Warning: These citations may not always be 100% accurate.