Ennis, L. A., & Tims, R. S. (2012). Help Central: Creating a Help Desk and Knowledge Portal in SharePoint.
Chicago Style (17th ed.) CitationEnnis, Lisa A., and Randy S. Tims. Help Central: Creating a Help Desk and Knowledge Portal in SharePoint. 2012.
MLA (9th ed.) CitationEnnis, Lisa A., and Randy S. Tims. Help Central: Creating a Help Desk and Knowledge Portal in SharePoint. 2012.
Warning: These citations may not always be 100% accurate.