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Bibliographic Details
Main Authors:	Ward, David, Phetteplace, Eric
Format:	Recurso educativo Open Access
Language:	en
Published:	2012
Subjects:	Library Services Reference Services Library Research Library Administration Library Personnel Staff Utilization Information Needs User Needs (Information) Job Simplification Computer Mediated Communication Online Systems
Online Access:	https://eric.ed.gov/?id=EJ993555
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