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Bibliographic Details
Main Author: Breitbach, William
Format: Recurso educativo Open Access
Language:en
Published: 2012
Subjects:
Online Access:https://eric.ed.gov/?id=EJ999846
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author Breitbach, William
author_facet Breitbach, William
Breitbach, William
collection Education Resources Information Center
contents Your Guide to Meebo Options: Virtual Reference Summer Meltdown and Fall Shakeout Breitbach, William Library Services Reference Services Library Development Online Systems Library Administration Computer Software Evaluation Usability Performance Technology Information Networks Computer Mediated Communication Competition in the virtual reference market got really hot this past summer. Recent developments in virtual reference offerings suggest the market is much more dynamic than most people would have imagined a short time ago. With Google's acquisition of Meebo and its subsequent decision to shut down the chat widget service, many libraries scrambled to replace this tool as their virtual reference engine. The good news was that other significant changes in the virtual reference marketplace were taking place, providing reference librarians with plenty of options. This article aims to highlight recent developments and compare and contrast the services to help libraries select the most appropriate service in this surprising dynamic virtual reference market.
format Recurso educativo Open Access
id eric_EJ999846
institution ERIC Institute of Education Sciences
language en
publishDate 2012
record_format eric
spellingShingle Your Guide to Meebo Options: Virtual Reference Summer Meltdown and Fall Shakeout
Breitbach, William
Library Services
Reference Services
Library Development
Online Systems
Library Administration
Computer Software Evaluation
Usability
Performance Technology
Information Networks
Computer Mediated Communication
Your Guide to Meebo Options: Virtual Reference Summer Meltdown and Fall Shakeout Breitbach, William Library Services Reference Services Library Development Online Systems Library Administration Computer Software Evaluation Usability Performance Technology Information Networks Computer Mediated Communication Competition in the virtual reference market got really hot this past summer. Recent developments in virtual reference offerings suggest the market is much more dynamic than most people would have imagined a short time ago. With Google's acquisition of Meebo and its subsequent decision to shut down the chat widget service, many libraries scrambled to replace this tool as their virtual reference engine. The good news was that other significant changes in the virtual reference marketplace were taking place, providing reference librarians with plenty of options. This article aims to highlight recent developments and compare and contrast the services to help libraries select the most appropriate service in this surprising dynamic virtual reference market.
title Your Guide to Meebo Options: Virtual Reference Summer Meltdown and Fall Shakeout
topic Library Services
Reference Services
Library Development
Online Systems
Library Administration
Computer Software Evaluation
Usability
Performance Technology
Information Networks
Computer Mediated Communication
url https://eric.ed.gov/?id=EJ999846