Is there a business case against verbal abuse?: Incentive structure, verbal abuse, productivity and profits in garment factories

Fuente: Organización Internacional del Trabajo (OIT)
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Bibliographic Details
Main Author: Emily L. Rourke
Format: Entrada de enciclopedia
Published: International Labour Organization 2014
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author Emily L. Rourke
author_facet Emily L. Rourke
Emily L. Rourke
contents Is there a business case against verbal abuse?: Incentive structure, verbal abuse, productivity and profits in garment factories Emily L. Rourke This paper explores the business case against verbal abuse in developing country garment factories. Results from analysis of firm incentive structures confirm that supervisors do use verbal abuse as a supplementary motivational tool, but they also demonstrate that verbal abuse has detrimental implications for firm profits by negatively impacting worker productivity. Better Work Discussion Paper, no. 15, ILO publication.encyclopediaEntry
format Entrada de enciclopedia
id ilo_995219088902676
institution Organización Internacional del Trabajo (OIT)
publishDate 2014
publisher International Labour Organization
spellingShingle Is there a business case against verbal abuse?: Incentive structure, verbal abuse, productivity and profits in garment factories
Emily L. Rourke
Is there a business case against verbal abuse?: Incentive structure, verbal abuse, productivity and profits in garment factories Emily L. Rourke This paper explores the business case against verbal abuse in developing country garment factories. Results from analysis of firm incentive structures confirm that supervisors do use verbal abuse as a supplementary motivational tool, but they also demonstrate that verbal abuse has detrimental implications for firm profits by negatively impacting worker productivity. Better Work Discussion Paper, no. 15, ILO publication.encyclopediaEntry
title Is there a business case against verbal abuse?: Incentive structure, verbal abuse, productivity and profits in garment factories
url https://researchrepository.ilo.org/esploro/outputs/encyclopediaEntry/Is-there-a-business-case-against/995219088902676