Job quality in call centers in Germany
Fuente:
Organización Internacional del Trabajo (OIT)
Saved in:
| Main Author: | Claudia Weinkopf |
|---|---|
| Format: | Artículo científico |
| Published: |
International Labour Organization
2009
|
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Qualité des emplois dans les centres d'appels en Allemagne
by: Claudia Weinkopf
Published: (2009)
by: Claudia Weinkopf
Published: (2009)
La calidad del trabajo en los centros de atención telefónica alemanes
by: Claudia Weinkopf
Published: (2009)
by: Claudia Weinkopf
Published: (2009)
The influence of technology on the performance of Brazilian call centers
by: Paulo Roberto Gião
Published: (2010)
by: Paulo Roberto Gião
Published: (2010)
From U.S. immigration detention center to transnational call center / Jill Anderson
by: Anderson, Jill
by: Anderson, Jill
Job analysis of vaccination health workers at public health centers and sub‐centers
by: No‐Yai Park, et al.
Published: (2024)
by: No‐Yai Park, et al.
Published: (2024)
Comprometimento organizacional de trabalhadores de call center
by: Kely César Martins Paiva
Published: (2015)
by: Kely César Martins Paiva
Published: (2015)
Knowledge management from the organizational culture in call centers in Manizales
by: Carlos Eduardo Marulanda Echeverry
Published: (2019)
by: Carlos Eduardo Marulanda Echeverry
Published: (2019)
Liderazgo orientado a la gente en call centers
by: Federico R. León
Published: (2017)
by: Federico R. León
Published: (2017)
Descripción de la cultura organizacional y los valores de convivencia y responsabilidad social en un call center en Bogotá (Colombia)
by: María Claudia Peralra Gómez
Published: (2005)
by: María Claudia Peralra Gómez
Published: (2005)
Access to information: assessment of the use of automated interaction technologies in call centers
by: Nelson Lerner Barth
Published: (2011)
by: Nelson Lerner Barth
Published: (2011)
Job quality in the platform economy
by: International Labour Organization., et al.
Published: (2018)
by: International Labour Organization., et al.
Published: (2018)
Los call centers y los nuevos trabajos del siglo XXI
by: Jordy Micheli Thirión
Published: (2007)
by: Jordy Micheli Thirión
Published: (2007)
Construção da identidade no trabalho em call centers: a identidade provisória
by: Cinara Lerrer-Rosenfield
Published: (2008)
by: Cinara Lerrer-Rosenfield
Published: (2008)
Medición de la atención en un call center usando box-jenkins
by: Eduardo Raffo Lecca
Published: (2012)
by: Eduardo Raffo Lecca
Published: (2012)
Microlending in Germany
by: Claudia Kreuz
Published: (2006)
by: Claudia Kreuz
Published: (2006)
What Job Would You Apply To? Findings on the Impact of Language on Job Searches
by: Ana Maria Diaz, et al.
Published: (2026)
by: Ana Maria Diaz, et al.
Published: (2026)
La llamada: las competencias laborales en servicios de encuestas de call centers
by: Eric Ignacio Moench
Published: (2025)
by: Eric Ignacio Moench
Published: (2025)
Experiencias laborales juveniles. Los agentes telefónicos de call centers offshore en Argentina
by: Andrea Del Bono
Published: (2008)
by: Andrea Del Bono
Published: (2008)
Personalidad resistente y su relación con el egreso voluntario en call centers
by: Javier Labarthe Carrara
Published: (2018)
by: Javier Labarthe Carrara
Published: (2018)
Job Characteristics and Their Implications on the Satisfaction Levels of call Center Employees: a study on a large telecommunications company
by: Ana Cristina dos Anjos Grilo Pinto de Sá
Published: (2014)
by: Ana Cristina dos Anjos Grilo Pinto de Sá
Published: (2014)
Job quality in the Republic of Korea: progress or decline?
by: Sangwoo Lee (Author), et al.
Published: (2025)
by: Sangwoo Lee (Author), et al.
Published: (2025)
The call of the green: The role of green spaces in residential relocations across the life course in Germany
by: Tetiana Dovbischuk, et al.
Published: (2024)
by: Tetiana Dovbischuk, et al.
Published: (2024)
Valores Organizacionais e Valores do Trabalho: um estudo com operadores de call center
by: Kely César Martins de Paiva
Published: (2017)
by: Kely César Martins de Paiva
Published: (2017)
Propuesta de un módulo de operaciones en los call center de Manizales, Colombia
by: Alex Ovalle Castiblanco
Published: (2015)
by: Alex Ovalle Castiblanco
Published: (2015)
Job satisfaction and the quality of working life: the Polish experience
by: Edmund Wnuk-Lipiński
Published: (1977)
by: Edmund Wnuk-Lipiński
Published: (1977)
From Efficiency to Illness: Do Highly Automatable Jobs Take a Toll on Health in Germany?
by: Mariia Vasiakina, et al.
Published: (2026)
by: Mariia Vasiakina, et al.
Published: (2026)
División sexual del trabajo en los call centers en Chile: Apropiación de habilidades “femeninas”
by: Areli Escobar Salazar
Published: (2015)
by: Areli Escobar Salazar
Published: (2015)
El sector de call centers: Estructura y tendencias. Apuntes sobre la situación de México
by: Jordy MICHELI THIRIÓN
Published: (2012)
by: Jordy MICHELI THIRIÓN
Published: (2012)
Relação entre condições de trabalho e sintomas vocais em operadores de um call center modelo
by: Bárbara Bento Girardi
Published: (2017)
by: Bárbara Bento Girardi
Published: (2017)
El gobierno empresarial de las emociones. Análisis de un caso: el call center Konecta Argentina
by: Pablo Andrés Manfredi
Published: (2022)
by: Pablo Andrés Manfredi
Published: (2022)
Job quality in worker cooperatives: Beyond degeneration and intrinsic rewards
by: Lisa Dorigatti, et al.
Published: (2024)
by: Lisa Dorigatti, et al.
Published: (2024)
SPP1 macrophages across diseases: A call for reclassification?
by: Alessio Reggio, et al.
Published: (2025)
by: Alessio Reggio, et al.
Published: (2025)
Tripartite national dialogue on global call to action for a human-centered recovery from COVID-19 crisis in the context of India
by: International Labour Organization., et al.
Published: (2022)
by: International Labour Organization., et al.
Published: (2022)
De la calle a vidas extraordinarias: entrevistas y perfiles de José Antonio Osorio Lizarazo
by: Claudia Darrigrandi Navarro
Published: (2017)
by: Claudia Darrigrandi Navarro
Published: (2017)
Galois connecting call-by-value and call-by-name
by: McDermott, Dylan, et al.
Published: (2022)
by: McDermott, Dylan, et al.
Published: (2022)
Doing the Job without the Job Doing You In
by: Dickinson, Gail K.
Published: (2006)
by: Dickinson, Gail K.
Published: (2006)
Decision-making rights, facilitating perception of performance indicators, and psychological empowerment: a quasi-experimental field study with call center operators
by: Maximilian Zanelato Bordin
Published: (2023)
by: Maximilian Zanelato Bordin
Published: (2023)
La formación de una cultura laboral. El ethos managerial-performativo entre los agentes telefónicos de call centers
by: Eric Moench
Published: (2020)
by: Eric Moench
Published: (2020)
Trabajadores invisibles en la hipermodernidad. Repercusiones subjetivas e intersubjetivas del sufrimiento laboral en un call center montevideano
by: Santiago Ferreira Rocha
Published: (2016)
by: Santiago Ferreira Rocha
Published: (2016)
Flexibilidad y productividad: mecanismos de intensificación de control en el trabajo de los call centers, Quito (Ecuador)
by: Santiago A. Enríquez E.
Published: (2021)
by: Santiago A. Enríquez E.
Published: (2021)
Similar Items
-
Qualité des emplois dans les centres d'appels en Allemagne
by: Claudia Weinkopf
Published: (2009) -
La calidad del trabajo en los centros de atención telefónica alemanes
by: Claudia Weinkopf
Published: (2009) -
The influence of technology on the performance of Brazilian call centers
by: Paulo Roberto Gião
Published: (2010) -
From U.S. immigration detention center to transnational call center / Jill Anderson
by: Anderson, Jill -
Job analysis of vaccination health workers at public health centers and sub‐centers
by: No‐Yai Park, et al.
Published: (2024)