Breaking the ICE: the role of insurance associations in insurance consumer education

Fuente: Organización Internacional del Trabajo (OIT)
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Bibliographic Details
Main Authors: Camyla Fonseca, Aparna Dalal
Format: Entrada de enciclopedia
Published: International Labour Organization 2014
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author Camyla Fonseca
Aparna Dalal
author_facet Camyla Fonseca
Aparna Dalal
Camyla Fonseca
Aparna Dalal
contents Breaking the ICE: the role of insurance associations in insurance consumer education Camyla Fonseca Aparna Dalal In the last decade, some insurance associations (IAs) have expanded beyond their traditional core functions to develop insurance consumer education (ICE) programmes. Based on a review of the experiences of IAs in five countries, namely Brazil, Colombia, Kenya, Mexico and South Africa, Microinsurance Paper #31 discusses the steps that should be taken during the preparation of an ICE. These include assigning responsibility internally, defining funding mechanisms, setting clear goals, defining the programme target and identifying partnership opportunities. It goes on to summarize key lessons for IAs on content, delivery and monitoring and evaluation. Microinsurance paper, no. 31, ILO publication.encyclopediaEntry
format Entrada de enciclopedia
id ilo_995219267602676
institution Organización Internacional del Trabajo (OIT)
publishDate 2014
publisher International Labour Organization
spellingShingle Breaking the ICE: the role of insurance associations in insurance consumer education
Camyla Fonseca
Aparna Dalal
Breaking the ICE: the role of insurance associations in insurance consumer education Camyla Fonseca Aparna Dalal In the last decade, some insurance associations (IAs) have expanded beyond their traditional core functions to develop insurance consumer education (ICE) programmes. Based on a review of the experiences of IAs in five countries, namely Brazil, Colombia, Kenya, Mexico and South Africa, Microinsurance Paper #31 discusses the steps that should be taken during the preparation of an ICE. These include assigning responsibility internally, defining funding mechanisms, setting clear goals, defining the programme target and identifying partnership opportunities. It goes on to summarize key lessons for IAs on content, delivery and monitoring and evaluation. Microinsurance paper, no. 31, ILO publication.encyclopediaEntry
title Breaking the ICE: the role of insurance associations in insurance consumer education
url https://researchrepository.ilo.org/esploro/outputs/encyclopediaEntry/Breaking-the-ICE-the-role-of/995219267602676