ILO maps out how Public Employment Services (PES) are using technology to improve service delivery

Fuente: Organización Internacional del Trabajo (OIT)
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Auteur principal: International Labour Organization.
Format: Libro
Publié: International Labour Organization 2020
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author International Labour Organization.
author_facet International Labour Organization.
International Labour Organization.
contents ILO maps out how Public Employment Services (PES) are using technology to improve service delivery International Labour Organization. The global survey on the “Use of technology by public employment services (PES)” is part of the future of work agenda and was applied with support from the World Association of Public Employment Services (WAPES) in 75 PES and 69 countries covering all ILO regions. Results reflect that all surveyed PES provide services online such as client’s registration to search and apply for jobs, with nearly one third of these now also offering AI-driven solutions. The impact of COVID-19 has reinforced this trend, which is likely to continue once the crisis has passed. ILO publication.book
format Libro
id ilo_995219314802676
institution Organización Internacional del Trabajo (OIT)
publishDate 2020
publisher International Labour Organization
spellingShingle ILO maps out how Public Employment Services (PES) are using technology to improve service delivery
International Labour Organization.
ILO maps out how Public Employment Services (PES) are using technology to improve service delivery International Labour Organization. The global survey on the “Use of technology by public employment services (PES)” is part of the future of work agenda and was applied with support from the World Association of Public Employment Services (WAPES) in 75 PES and 69 countries covering all ILO regions. Results reflect that all surveyed PES provide services online such as client’s registration to search and apply for jobs, with nearly one third of these now also offering AI-driven solutions. The impact of COVID-19 has reinforced this trend, which is likely to continue once the crisis has passed. ILO publication.book
title ILO maps out how Public Employment Services (PES) are using technology to improve service delivery
url https://researchrepository.ilo.org/esploro/outputs/book/ILO-maps-out-how-Public-Employment/995219314802676