Rendek, K., Holtz, J., & Fonseca, C. (2014). The moment of truth: Claims management in microinsurance. International Labour Organization.
Style de citation Chicago (17e éd.)Rendek, Kelly, Jeanna Holtz, et Camyla Fonseca. The Moment of Truth: Claims Management in Microinsurance. International Labour Organization, 2014.
Style de citation MLA (9e éd.)Rendek, Kelly, et al. The Moment of Truth: Claims Management in Microinsurance. International Labour Organization, 2014.
Attention : ces citations peuvent ne pas être correctes à 100%.